Comment 3 for bug 392691

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shanen (Shannon Jacobs) (shanen) wrote :

More data: There appear to be two GlobalSign root certificates--and they are already installed. Here is a case-by-case report of what I know:

In Ubuntu (with Firefox, of course), the NTTPC certificate fails, reporting that GlobalSign is not known. Looking in the list of installed certificates, it shows two root certificates for GlobalSign. When I copied the corresponding certificate from a Windows machine and tried to import it, I was told that the certificate is already installed.

In Windows using IE, the NTTPC certificate works, and the HTTPS connection is established.

In Windows using Firefox, the NTTPC certificate fails, with the identical error report as in Ubuntu. That was on the same Windows machine where IE worked.

Seems like there is something wrong with the way Firefox handles this certificate, but I can't imagine what it is. What additional data should I search for?