Comment 5 for bug 342587

Revision history for this message
Gerrit38 (gerrit-pluemecke) wrote : Re: [Bug 342587] Re: pop up window leaves blank area when closed

Dear Colleagues, dear Mr. Vivirito,

heureka, it happened again, now with a SHELL Oil Company advertisement.

You can see the effect in the attached screenshots 1, 2, 3, 4.

Screenshot 1 is available immediately after the page opened; you see the
window for t-online services on a blank area as a remainder of a popup
window.

Screenshot 2 shows, that even the advertisement to the right remains as
a blank area, but the complete t-online Forum page is shown. This effect
was new to me... I did not do anything to get it.

Screenshot 3 shows the big blank area masking half of the t-online page,
including the t-online service window.

I tried to use the screenshot function to show the popup window masking
the t-online window, but on selection of the screen shot function, the
blank area came up, repeatedly. I could not catch the popup window as
such. Thus screenshot 4 looks identical to screenshot 3.

When clicking the advertisement area with the right mouse button, a
window pops up showing

preferences... (German Einstellungen...)
about Adobe flash player... (German Über Adobe Flash player...)

When this Adobe flash player window is opened, the screenshot function
does not work at all; clicking on one of the selection lines of that
window does not deliver any result or display.

When launching firefox in the safe mode by a shell command

firefox --safe-mode

the advertisement of the SHELL Oil Company does not appear at all,
and hence no more masking occurs.

As a computing dummy I do not know how to disable adblock plus. I am
very sorry and feel ashamed for that!

Kind regards, and lots of appreciation for your kind efforts!
Gerrit Plümecke

Am Montag, den 16.03.2009, 15:58 +0000 schrieb John Vivirito:
> Can you please provide a screenshot of the problem?
> I get the full page only on left side though. some sites are just that way, more than likley the code behind the site.
> It doesnt tell me to install flash (i already have it) and i dont get pop-ups
>
> Please disable adblock plus, I know our package of adblock-plus has fixed some of the authors bugs but i dont remember what ones.
> Can you please list all extensions you have installed.
> Does running firefox in safe mode help?
> firefox --safe-mode
>
> ** Changed in: firefox-3.0 (Ubuntu) Sourcepackagename: firefox =>
> firefox-3.0
>