Screen Resolution

Bug #260991 reported by humboldt
8
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Undecided
Unassigned

Bug Description

My screen resolution has gone from 1280/768 to 640/480 all by itself. I can't change it back as there is not the option to go smaller only larger! Please help.

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

Thank your for your bug report. As of right now there isn't enough information on your bug report to reproduce the issue or get a good idea on where to look for a problem. Please let us know what you were doing when the issue started, and the necessary steps to reproduce the issue as well as some system specs.

Changed in firefox-3.0:
status: New → Incomplete
Revision history for this message
humboldt (dudeclair) wrote : Re: [Bug 260991] Re: Screen Resolution

Hello. I was just logging into Ubunto. I knew something wasn't right when I saw the size of the name field! It was all downhill after that. My monitor is an HP Pavilion f1703.

I hope that this helps you to help me.

----- Original Message ----
From: Brian Curtis <email address hidden>
To: <email address hidden>
Sent: Monday, 25 August, 2008 1:20:23 AM
Subject: [Bug 260991] Re: Screen Resolution

Thank your for your bug report. As of right now there isn't enough
information on your bug report to reproduce the issue or get a good idea
on where to look for a problem. Please let us know what you were doing
when the issue started, and the necessary steps to reproduce the issue
as well as some system specs.

** Changed in: firefox-3.0 (Ubuntu)
       Status: New => Incomplete

--
Screen Resolution
https://bugs.launchpad.net/bugs/260991
You received this bug notification because you are a direct subscriber
of the bug.

Status in “firefox-3.0” source package in Ubuntu: Incomplete

Bug description:
My screen resolution has gone from 1280/768 to 640/480 all by itself. I can't change it back as there is not the option to go smaller only larger! Please help.

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

This is appearing to be a video issue.
Could you please paste the output of the command
 dpkg -l | grep "^ii" | grep "linux-image\|linux-restricted-modules"
on here
Could you also please let us know what your graphics card is (nvidia/ati etc..)?
This will help us with your issue and push it to the right devs if necessary.

Revision history for this message
humboldt (dudeclair) wrote :

Hello, I'm sorry to be so thick but where do I paste that command please?
John

----- Original Message ----
From: Brian Curtis <email address hidden>
To: <email address hidden>
Sent: Monday, 25 August, 2008 2:04:23 AM
Subject: [Bug 260991] Re: Screen Resolution

This is appearing to be a video issue.
Could you please paste the output of the command
dpkg -l | grep "^ii" | grep "linux-image\|linux-restricted-modules"
on here
Could you also please let us know what your graphics card is (nvidia/ati etc..)?
This will help us with your issue and push it to the right devs if necessary.

--
Screen Resolution
https://bugs.launchpad.net/bugs/260991
You received this bug notification because you are a direct subscriber
of the bug.

Status in “firefox-3.0” source package in Ubuntu: Incomplete

Bug description:
My screen resolution has gone from 1280/768 to 640/480 all by itself. I can't change it back as there is not the option to go smaller only larger! Please help.

Revision history for this message
humboldt (dudeclair) wrote :

Meant to add I have a nvidia graphics card. The pc is just a day old.

----- Original Message ----
From: JOHN FRASER <email address hidden>
To: Bug 260991 <email address hidden>
Sent: Monday, 25 August, 2008 2:14:41 AM
Subject: Re: [Bug 260991] Re: Screen Resolution

Hello, I'm sorry to be so thick but where do I paste that command please?

John

----- Original Message ----
From: Brian Curtis <email address hidden>
To: <email address hidden>
Sent: Monday, 25 August, 2008 2:04:23 AM
Subject: [Bug 260991] Re: Screen Resolution

This is appearing to be a video issue.
Could you please paste the output of the command
dpkg -l | grep "^ii" | grep "linux-image\|linux-restricted-modules"
on here
Could you also please let us know what your graphics card is (nvidia/ati etc..)?
This will help us with your issue and push it to the right devs if necessary.

--
Screen Resolution
https://bugs.launchpad.net/bugs/260991
You received this bug notification because you are a direct subscriber
of the bug.

Status in “firefox-3.0” source package in Ubuntu: Incomplete

Bug description:
My screen resolution has gone from 1280/768 to 640/480 all by itself. I can't change it back as there is not the option to go smaller only larger! Please help.

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

You paste that command into your terminal
[Applications-->accessories-->Terminal]
and make sure that you update your nvidia card with the drivers at
[System-->Administration-->Hardware Drivers]
Make sure to paste the output of that command into here.

Revision history for this message
humboldt (dudeclair) wrote :

Hello. The drivers are fine. This was the output from the command that you
sent me.

john@john-desktop:~$ dpkg -1 | grep "^ii" | grep
"linux-image\|linux-restricted-modules"
dpkg: unknown option -1

Type dpkg --help for help about installing and deinstalling packages [*];
Use `dselect' or `aptitude' for user-friendly package management;
Type dpkg -Dhelp for a list of dpkg debug flag values;
Type dpkg --force-help for a list of forcing options;
Type dpkg-deb --help for help about manipulating *.deb files;
Type dpkg --license|--licence for copyright licence and lack of warranty
(GNU GPL) [*].

Options marked [*] produce a lot of output - pipe it through `less' or
`more'

----- Original Message -----
From: "Brian Curtis" <email address hidden>
To: <email address hidden>
Sent: Monday, August 25, 2008 2:32 AM
Subject: Re: [Bug 260991] Re: Screen Resolution

You paste that command into your terminal
[Applications-->accessories-->Terminal]
and make sure that you update your nvidia card with the drivers at
[System-->Administration-->Hardware Drivers]
Make sure to paste the output of that command into here.

--
Screen Resolution
https://bugs.launchpad.net/bugs/260991
You received this bug notification because you are a direct subscriber
of the bug.

Status in “firefox-3.0” source package in Ubuntu: Incomplete

Bug description:
My screen resolution has gone from 1280/768 to 640/480 all by itself. I
can't change it back as there is not the option to go smaller only larger!
Please help.

No virus found in this incoming message
Checked by PC Tools AntiVirus (5.0.0.10 - 10.100.020).
http://www.pctools.com/free-antivirus/

No virus found in this outgoing message
Checked by PC Tools AntiVirus (5.0.0.10 - 10.100.020).
http://www.pctools.com/free-antivirus/

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

dpkg -l | grep "^ii" | grep "linux-image\|linux-restricted-modules"

that is a letter L (just lowercase) not a number 1. copy and paste that code directly from here (that way you won't error in re-typing it. (highlight it then cntrl+c [that copies it] then in the terminal right click the line where you type and click on "paste")

Revision history for this message
humboldt (dudeclair) wrote :

Hope it's OK this time?

john@john-desktop:~$ dpkg -l | grep "^ii" | grep
"linux-image\|linux-restricted-modules"
ii linux-image-2.6.24-19-generic
2.6.24-19.36 Linux kernel image for version
2.6.24 on x86
ii linux-image-generic
2.6.24.19.21 Generic Linux kernel image
ii linux-restricted-modules-2.6.24-19-generic
2.6.24.13-19.45 Non-free Linux 2.6.24 modules
on x86/x86_64
ii linux-restricted-modules-common
2.6.24.13-19.45 Non-free Linux 2.6.24 modules
helper script
ii linux-restricted-modules-generic
2.6.24.19.21 Restricted Linux modules for
generic kernels

----- Original Message -----
From: "Brian Curtis" <email address hidden>
To: <email address hidden>
Sent: Monday, August 25, 2008 2:11 PM
Subject: [Bug 260991] Re: Screen Resolution

dpkg -l | grep "^ii" | grep "linux-image\|linux-restricted-modules"

that is a letter L (just lowercase) not a number 1. copy and paste that
code directly from here (that way you won't error in re-typing it.
(highlight it then cntrl+c [that copies it] then in the terminal right
click the line where you type and click on "paste")

--
Screen Resolution
https://bugs.launchpad.net/bugs/260991
You received this bug notification because you are a direct subscriber
of the bug.

Status in “firefox-3.0” source package in Ubuntu: Incomplete

Bug description:
My screen resolution has gone from 1280/768 to 640/480 all by itself. I
can't change it back as there is not the option to go smaller only larger!
Please help.

No virus found in this incoming message
Checked by PC Tools AntiVirus (5.0.0.10 - 10.100.021).
http://www.pctools.com/free-antivirus/

No virus found in this outgoing message
Checked by PC Tools AntiVirus (5.0.0.10 - 10.100.021).
http://www.pctools.com/free-antivirus/

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

make sure your computer is updated
System-->Administration-->Update Manager and click "check"
The latest kernel for 8.04 (hardy) is 2.6.24-20 (maybe 2.6.24-21) and you have 2.6.24-19
If theres still a problem re-install your video card drivers (you may have to with the kernel update)

Revision history for this message
humboldt (dudeclair) wrote :

Hello. A friend advised me to remove something called 'alltray' then
disable the video card drivers then enable them again. Hey presto the
resolution re-set itself!

----- Original Message -----
From: "Brian Curtis" <email address hidden>
To: <email address hidden>
Sent: Monday, August 25, 2008 3:53 PM
Subject: [Bug 260991] Re: Screen Resolution

make sure your computer is updated
System-->Administration-->Update Manager and click "check"
The latest kernel for 8.04 (hardy) is 2.6.24-20 (maybe 2.6.24-21) and you
have 2.6.24-19
If theres still a problem re-install your video card drivers (you may have
to with the kernel update)

--
Screen Resolution
https://bugs.launchpad.net/bugs/260991
You received this bug notification because you are a direct subscriber
of the bug.

Status in “firefox-3.0” source package in Ubuntu: Incomplete

Bug description:
My screen resolution has gone from 1280/768 to 640/480 all by itself. I
can't change it back as there is not the option to go smaller only larger!
Please help.

No virus found in this incoming message
Checked by PC Tools AntiVirus (5.0.0.10 - 10.100.021).
http://www.pctools.com/free-antivirus/

No virus found in this outgoing message
Checked by PC Tools AntiVirus (5.0.0.10 - 10.100.021).
http://www.pctools.com/free-antivirus/

Revision history for this message
Brian Curtis (bcurtiswx) wrote :

as stated by user, the problem was resolved.

Changed in firefox-3.0:
status: Incomplete → Invalid
Revision history for this message
moham candao (mucandao) wrote :

humboldt wrote:

Hello. A friend advised me to remove something called 'alltray' then
disable the video card drivers then enable them again. Hey presto the
resolution re-set itself!

So, how do I do it?? How do I remove "alltray"?

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