Comment 2 for bug 246843

Revision history for this message
In , Ted Mielczarek (ted-mielczarek) wrote :

Currently all Linux distributions disable our crash reporting. It's widely held that there are a lot more users running their distribution's version of Firefox than there are running the official Linux Firefox builds. I've heard interest expressed from asac (from Ubuntu) and Wolfgang (from openSUSE) in submitting crash reports to our Socorro instance. I think this would be a win-win situation, as we're not currently getting visibility into the crashes our Linux users are actually hitting, and the distros (afaik) don't have the kind of aggregate reporting we do.

This is filed as a tracking bug, because there are going to be a few things necessary on both sides to make this happen, and each distro that wants to participate will have to do a few of the same things.

Brief list of what we'll need:
1) Need a "distributor" field in the Socorro database, so we can distinguish official mozilla.org builds from distro-produced builds (and distinguish distro builds from each other) Probably also want a distro_version, for their use. (bug 437487)
2) Distros will need access to upload symbols for their builds and the system libraries they depend on to our symbol store. This shouldn't be that hard, but I don't know what the space requirements are going to look like, we'll need to coordinate with IT on that. Additionally, distros will have to sort out automated upload of symbols for their packages, since our Breakpad setup doesn't have on-demand symbol supplying.
3) Clearly we'll need to sort out the load situation on our Socorro processor, since we are currently extremely backlogged, and throwing more reports at it isn't a great idea until we have some server-side throttling in place.