Comment 13 for bug 1338177

Hi Christopher,

Is there actually any point doing this? I've had so many experiences where I track down a bug in some detail, file it on Launchpad,, and then it takes a year or more (as in this case) before any developer might actually pay attention to the report - by which time the whole thing is obsolete, either fixed elsewhere, or still present but in newer releases. I often get the feeling that I am simply wasting my time filing bug reports, because, however helpful and detailed they are or try to be, they very rarely get attention beyond:
        "confirmed/new".... "affects multiple users"... [time passes without a fix].... "release unsupported".... [still present]
So it seems more useful to report issues directly upstream.

Of course, I realise that developer time is valuable, which is why I'm happy to invest 5+ hours into bug reporting and further diagnosis. But it is just too unrewarding to keep investing time to no effect. Is it unreasonable to expect that if a bug is reported, it should either be closed/invalid, or fixed/deployed within a couple of months, ideally less?

Richard