Contacts window froze after selecting a contact

Bug #783728 reported by Garry Leach on 2011-05-16
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)

Bug Description

Binary package hint: evolution

1.Ubuntu: I upgraded to 11.04 on Sunday 15/04/2011.
2. evolution: Installed: 2.32.2-0ubuntu7

3. I wanted to access a particular contact.

4. From the Inbox window, I selected contacts, then typed a partial name in the search box.
That name & summary details came in the next window.

I could not open the contact's detailed set of windows/tabs.
I could not close the window.
The mouse & keyboard stilled worked, but could not be used to do anything on the window. I was able to use ctl/alt/D to return to the desktop.

Eventually, I minimised the main window (I can't remember what changed to enable me to do this), then maximised it. Both this window & the contacts window were greyed-out.
I was able to close the windows.
I then re-opened evolution & used "report a problem" to get the opportunity to report the bug.

Regards, Garry.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: evolution 2.32.2-0ubuntu7
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic
Uname: Linux 2.6.38-9-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue May 17 08:19:03 2011
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
SourcePackage: evolution
UpgradeStatus: Upgraded to natty on 2011-05-14 (2 days ago)

Garry Leach (garry-leach) wrote :
Garry Leach (garry-leach) wrote :

I am also experiencing the problems similar to bug #773582 "Windows blank to white after being resized larger".

Is it possible that #783728 could be a duplicate of #773582, with a slightly different manifestation?

Regards, Garry.

Garry Leach (garry-leach) wrote :

This morning, I tried to access contacts. Presumably as I had not cleared the contact's name yesterday, the same contact as yesterday was in the summary window. Again the window was not responding to open the contact's detail pages.

When I clicked on "File", "open contact" & "....V-card" were greyed-out.

Clicking on "clear the name of this contact" had no effect.

I forgot to mention yesterday that I received the following response after trying to click on several spots, including "mail" & the "X" to close the application.

"The window "Contacts - Evolution" is not responding.

Forcing this application to quit will cause you to lose any unsaved changes."

After clicking on this, Evolution closed. It reopened OK.

Otherwise, Evolution seems to be working - receiving mail, sending mail, getting addresses from the address book.

Regards, Garry.

Pedro Villavicencio (pedro) wrote :

Thank you taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace of that freeze following the instructions at and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.

Changed in evolution (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for evolution (Ubuntu) because there has been no activity for 60 days.]

Changed in evolution (Ubuntu):
status: Incomplete → Expired
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