When I right click on contacts and select 'copy book content for offline operation' i get an error which says 'Folder does not exist'

Bug #375261 reported by Alfredo Cardenas
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
New
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

This used to happen intermittently, but now it's all the time. Occasionally, when I delete the entire data store and start over it goes away.

Release: Ubuntu 9.04

apt-cache policy evolution:
evolution:
  Installed: 2.26.1-0ubuntu1
  Candidate: 2.26.1-0ubuntu1
  Version table:
 *** 2.26.1-0ubuntu1 0
        500 http://us.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

I expected evolution to download my contacts list, instead i got an error and it would not display my contacts.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/evolution
NonfreeKernelModules: nvidia
Package: evolution 2.26.1-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.28-11-generic x86_64

Revision history for this message
Alfredo Cardenas (alfredo-vatoloco) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * What sort of addressbook do you use?

 This will help us to find and resolve the problem.

Changed in evolution (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Alfredo Cardenas (alfredo-vatoloco) wrote : Re: [Bug 375261] Re: When I right click on contacts and select 'copy book content for offline operation' i get an error which says 'Folder does not exist'

Hi Sorry for taking so long to respond. This is always reproducible. Here
are the steps:

1. Set up evolution for exchange (I am using hosted exchange at
mail.navisite.com)
2. Enter all of my credential information
3. Once my folders come up, right click the ones I want to download for
offline usage (I am using a laptop)
4. wait for all of my mail to download
5. click on "contacts" (I can see all of my personal contacts here)
6. right click my folder and go to properties
7. select any combination of check boxes and press OK.
8. i see the error.
Note: I tried moving aside the .evolution folder and re downloading all of
my mail and get the same error

I use an outlook personal address book, is this the answer you are looking
for?

Thanks,
Alfredo

On Tue, May 12, 2009 at 1:02 AM, Sebastien Bacher <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make Ubuntu
> better. Please answer these questions:
>
> * Is this reproducible?
> * If so, what specific steps should we take to recreate this bug?
> * What sort of addressbook do you use?
>
> This will help us to find and resolve the problem.
>
> ** Changed in: evolution (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: evolution (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: evolution (Ubuntu)
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>
> --
> When I right click on contacts and select 'copy book content for offline
> operation' i get an error which says 'Folder does not exist'
> https://bugs.launchpad.net/bugs/375261
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “evolution” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: evolution
>
> This used to happen intermittently, but now it's all the time.
> Occasionally, when I delete the entire data store and start over it goes
> away.
>
> Release: Ubuntu 9.04
>
> apt-cache policy evolution:
> evolution:
> Installed: 2.26.1-0ubuntu1
> Candidate: 2.26.1-0ubuntu1
> Version table:
> *** 2.26.1-0ubuntu1 0
> 500 http://us.archive.ubuntu.com jaunty/main Packages
> 100 /var/lib/dpkg/status
>
> I expected evolution to download my contacts list, instead i got an error
> and it would not display my contacts.
>
> ProblemType: Bug
> Architecture: amd64
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/evolution
> NonfreeKernelModules: nvidia
> Package: evolution 2.26.1-0ubuntu1
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: evolution
> Uname: Linux 2.6.28-11-generic x86_64
>

Revision history for this message
Sebastien Bacher (seb128) wrote :

The bug need to be sent to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME) by somebody having the issue

Changed in evolution (Ubuntu):
status: Incomplete → New
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