I am new to Linux and not that computer savvy. I don’t understand how to
decode encrypted packets. Also will this solve the problem? It would be
better for someone like myself to just have an ungrade to Evolution that
would contain the solution and have it work properly. Thanks for your
consideration.
-----Original Message-----
From: Rod Rivers
Sent: Tuesday, May 05, 2020 7:39 PM
To: <email address hidden>
Subject: [Bug 1876286] Re: Evolution reports "Error performing TLS
handshake: Internal error in memory allocation."
Joe,
Thanks for the info! I made some progress on this today. Evidently
Evolution uses GnuTLS to communicate with the pop server. If you run the
following commands on a terminal you should get plenty of output that will
allow you to decode the encrypted packets:
export GNUTLS_DEBUG_LEVEL=99
evolution
It looks like the handshake has just finished and the pop server is
returning its first message:
Post Office Protocol
+OK Hello from jpop-0.1\r\n
Response indicator: +OK
Response description: Hello from jpop-0.1
Bug description:
When Evolution checks my verizon.net account it displays the message
"Error performing TLS handshake: Internal error in memory allocation"
and doesn't download any new email messages. This started happening
two days ago shortly after updates were applied. Normally it would
download the new email messages. Searching the web I found a Linux
Mint forum with users having the same issue. Some users felt it maybe
an expired certificate while others thought it might be related to the
recent update. What can I do to get more information about this
issue?
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: evolution 3.28.5-0ubuntu0.18.04.2
ProcVersionSignature: Ubuntu 5.3.0-51.44~18.04.2-generic 5.3.18
Uname: Linux 5.3.0-51-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri May 1 07:03:51 2020
InstallationDate: Installed on 2017-12-12 (870 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
ProcEnviron:
PATH=(custom, no username)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: Upgraded to bionic on 2018-12-28 (489 days ago)
I am new to Linux and not that computer savvy. I don’t understand how to
decode encrypted packets. Also will this solve the problem? It would be
better for someone like myself to just have an ungrade to Evolution that
would contain the solution and have it work properly. Thanks for your
consideration.
-----Original Message-----
From: Rod Rivers
Sent: Tuesday, May 05, 2020 7:39 PM
To: <email address hidden>
Subject: [Bug 1876286] Re: Evolution reports "Error performing TLS
handshake: Internal error in memory allocation."
Joe,
Thanks for the info! I made some progress on this today. Evidently DEBUG_LEVEL= 99
Evolution uses GnuTLS to communicate with the pop server. If you run the
following commands on a terminal you should get plenty of output that will
allow you to decode the encrypted packets:
export GNUTLS_
evolution
It looks like the handshake has just finished and the pop server is
returning its first message:
Post Office Protocol
+OK Hello from jpop-0.1\r\n
Response indicator: +OK
Response description: Hello from jpop-0.1
I have attached the pcap, debug output and keys.
Rod
** Attachment added: "EvolutionVeriz onHandshakeFail ure.zip" /bugs.launchpad .net/ubuntu/ +source/ evolution/ +bug/1876286/ +attachment/ 5367101/ +files/ EvolutionVerizo nHandshakeFailu re.zip
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Title:
Evolution reports "Error performing TLS handshake: Internal error in
memory allocation."
Status in evolution package in Ubuntu:
Confirmed
Bug description:
When Evolution checks my verizon.net account it displays the message
"Error performing TLS handshake: Internal error in memory allocation"
and doesn't download any new email messages. This started happening
two days ago shortly after updates were applied. Normally it would
download the new email messages. Searching the web I found a Linux
Mint forum with users having the same issue. Some users felt it maybe
an expired certificate while others thought it might be related to the
recent update. What can I do to get more information about this
issue?
ProblemType: Bug 0ubuntu0. 18.04.2 gnature: Ubuntu 5.3.0-51. 44~18.04. 2-generic 5.3.18 edia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 RUNTIME_ DIR=<set>
DistroRelease: Ubuntu 18.04
Package: evolution 3.28.5-
ProcVersionSi
Uname: Linux 5.3.0-51-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri May 1 07:03:51 2020
InstallationDate: Installed on 2017-12-12 (870 days ago)
InstallationM
(20170801)
ProcEnviron:
PATH=(custom, no username)
XDG_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: Upgraded to bionic on 2018-12-28 (489 days ago)
To manage notifications about this bug go to: /bugs.launchpad .net/ubuntu/ +source/ evolution/ +bug/1876286/ +subscriptions
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