Comment 6 for bug 495430

Same symptoms: CUPS log files show that the document printed correctly. Printer receive light flashes then stops. Nothing comes out of printer. Printer is HP2840 on ethernet interface.

I have successfully printed documents with Evince that have all fonts embedded. The documents that will not print for me have at least one font that is not embedded. They will not print from Evince, however they will print successfully from xpdf.

I encountered three documents with the issue today (they contain personal information so I can not attach them here).

Case 1: The culprit font that is not embedded in one of my documents is Symbol, Type 1. That document was generated with OpenOffice Writer locally on my system.

Case 2,3: The non-embedded fonts are Helvetica, Helvetica-Bold, and Helvetica-Oblique. All Type 1. The document was generated by a government agency and e-mailed to me.

All other embedded fonts in document are TrueType fonts.

Going through log files, I can not find an example of a non-embedded font document that I printed with Evince before today. So I am not sure how long I have had this issue but never encountered it. However, today I encountered it three separate times on two separate computers before hunting for the bug on launchpad.