Comment 6 for bug 492850

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Pepijn Schmitz (ubuntu-chaos) wrote :

I used apport-collect-data on the client workstation, I don't know how useful that is. The print server runs Ubuntu 8.04 and doesn't appear to have the apport-collect tool.

However, here is the CUPS error_log on the print server after setting the log level to debug. At 14:50:46 you can see the print job from Document Viewer arriving. I see some errors / process dying / job canceled texts after that, so something definitely appears to be going wrong. It's strange that CUPS lists the job as completed without comment (and doesn't log an error).

From 14:51:16 you see me checking to see that the job is once again listed as completed by CUPS. Nothing has emerged from the printer.

Let me know if you need any more information!