Comment 1 for bug 52763

Andrew Pam wrote:
> Public bug reported:
>
> Binary package hint: mozilla-thunderbird-enigmail
>
> While the mozilla-thunderbird-enigmail package installs and the OpenPGP
> menu item appears in Thunderbird, any attempt to use Enigmail in any way
> results in a dialogue box reporting "failed to access Enigmail service".
> The "About OpenPGP" menu item reports:
>
> OpenPGP provided by Enigmail
>
> Running Enigmail version 0.93.0.0 (20051006)
>
> Warning: Enigmime module not available
>
> ERROR: Failed to access Enigmime service!
> Enigmime Service not available
>
> I am running breezy 5.10 on kernel 2.6.12-10-686-smp
>
> ** Affects: enigmail (Ubuntu)
> Importance: Untriaged
> Status: Unconfirmed
>

Problem solved by removing the package with dpkg -P, uninstalling
Enigmail 0.93 from the Tools/Extensions menu, then reinstalling the
package. Enigmail now works correctly. Note that uninstalling and
reinstalling the package without the middle step of uninstalling from
the Tools/Extensions menu in Thunderbird did not resolve the problem.

Regards,
Andrew

--
mailto:<email address hidden> Andrew Pam
http://www.xanadu.com.au/ Chief Scientist, Xanadu
http://www.glasswings.com.au/ Partner, Glass Wings
http://www.sericyb.com.au/ Manager, Serious Cybernetics