empathy shows multiple popups in gnome 3

[Christian Smith]

What happens :
With gnome-shell, a popup saying I have X message, then again, with the ability to respond. If I open the bottom-right hand notification area, it shows the person's avatar and the number of missed im's. It also creates a new icon for empathy itself that seems to just bring the app forward. If I open the contact's chat log in gnome-shell, the unread indicator goes away and it shows the built-in chat log, but the empathy icon does not. If I click the icon, it opens the empathy window holding that chat, bringing it to the front.

Expected:
the empathy icon should never showed up, so only the built-in gnome-shell chat interface should be in the notification area.

Other info:
It seems that this only happens when empathy isn't in the front. It seems to be sending the receive message and respond message over (I'm assuming) dmesg or the like. This may be an upstream bug, I am not sure.

I just updated to 12.04:
Empathy is 3.4.1-0ubuntu1
gnome-shell is 3.4.1-0ubuntu2

Originally, I thought this was like bug #920382, but after rereading and reading up on #921168, I see it isn't. It seems to be a separate, if related, bug.

[Bilal Shahid (s9iper1)]

thanks for the bug report
please attach the screenshot of the bug file with the bug report?

[Christian Smith (csmith)]

Attached a picture. Icon circled in red should not be there, icon in green should and is normal. The empathy icon only shows if empathy isn't in front.

[Bilal Shahid (s9iper1)]

thanks for the info you can send this bug to the upstream and make answer the developer there thanks.

[Grafosecondo (alafauci)]

I confirm what reported and add that when I send a message through the notification log my message is notified to myself shortly after.

[Christian Smith (csmith)]

Okay, it seems the latest updates fixed this issue. I updated yesterday, and since restarting empathy, it has stopped doing this. I don't know what updated (I was paying attention -_-*. but if you know a way to look at update history, I definitely will get that info), but both empathy and gnome-shell are still at the versions above, so it wasn't those two.

[Christian Smith (csmith)]

Huh. If you set yourself to "Available" the bug appears; if you set it to "Idle", bug doesn't appear, but you can still chat. Might not be fixed, but at least that gives us more info as to what is going on.
I will continue filing a bug report upstream and link back here.

[Christian Smith (csmith)]

Filed upstream:
https://bugzilla.gnome.org/show_bug.cgi?id=675370

[Grafosecondo (alafauci)]

I may also add that the bug seems to happen on every facebook chat instance while only on chat I started on google talk.

[Bilal Shahid (s9iper1)]

sent to the upstream

[Grafosecondo (alafauci)]

Did an update yesterday, this morning things seem to work correctly. I guess you guys are still at work, meanwhile thank you!

[Christian Smith (csmith)]

Fully updated here and am still seeing the problem.

[Bilal Shahid (s9iper1)]

comment and answer on upstream bug that would be help full

[Christian Smith (csmith)]

See upstream. Looks like it is a problem in gnome-shell.