empathy does not notify that text wont be sent due to long length

Bug #565001 reported by Norbert Moldován on 2010-04-16
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Empathy
Confirmed
Wishlist
empathy (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: empathy

Some of the messages sent to my MSN contacts do not appear on their half.
There is no sign that they are not sent.

It can be annoying when they don't answer one of your questions that they don't even receive :D

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.0.1-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-21.31-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Fri Apr 16 23:27:41 2010
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100406.1)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.utf8
SourcePackage: empathy

Omer Akram (om26er) wrote :

Thanks for taking time to report this bug and helping to make ubuntu better. If you face this problem next time can you please open Help>Debug> there select butterfly and click on the save button to save the telepathy butterfly logs to this bug report.

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete

The file contains the error, which occurred when my message was not sent.

In the debug log there was no sign of any message written in that time interval, thus it was about 10 lines.

My friend uses pidgin 2.6.6.

Omer Akram (om26er) wrote :

I was able to reproduce this bug. Its not a protocol bug rather empathy bug i.e it should Just tell the user that the text is too long. Pidgin does that.

Omer Akram (om26er) wrote :

Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at: https://bugzilla.gnome.org/show_bug.cgi?id=616079

Changed in empathy (Ubuntu):
status: Incomplete → Triaged
Changed in empathy:
status: Unknown → New
Changed in empathy:
status: New → Confirmed

In my case it happens with messages composed of just 6 characters. I see no correlation between the length of my message and this bug.
The other aspect of this is, that after the bug occurs I can't send any messages to that contact, until I log out and in again.

This is really annoying. I've just installed aMSN because of this, but I don't like it. So it would be nice if this one could be resolved.

I've added https://launchpad.net/~telepathy/+archive/ppa to mi source list.
I'll test this bug with the new releases, and will keep you up to date with the results.

Omer Akram (om26er) on 2010-05-22
summary: - Some of my messages are not sent on MSN protocol
+ empathy does not notify that text wont be sent due to long length
Changed in empathy:
importance: Unknown → Wishlist
Leon (leonbo) wrote :

Still hapens here. Indeed no correlation with message length.

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