Empathy crashed trying to logon to IRC

Bug #443297 reported by Erland Howden on 2009-10-05
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Medium
Unassigned

Bug Description

Binary package hint: empathy

Empathy crashed at the Accounts dialogue after selecting Network: Ubuntu Servers, entering a nickname, password & real name & clicking connect. A notification popped up saying my nickname was not a registered nickname, then the application crashed.

ProblemType: Bug
Architecture: i386
Date: Mon Oct 5 19:17:09 2009
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Beta i386 (20090929.2)
Package: empathy 2.28.0-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
SourcePackage: empathy
Uname: Linux 2.6.31-11-generic i686

Erland Howden (erlandh) wrote :
Erland Howden (erlandh) wrote :

I was unable to reproduce the crash by deleting the IRC account and following the steps I had taken above - no crash after the notification.

Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

 If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

 If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
 I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in empathy (Ubuntu):
importance: Undecided → Medium
status: New → Invalid
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