Ubuntu
eject package

  1. Bug #412527
  2. Comment #11

Comment 11 for bug 412527

Revision history for this message
executorvs (executorvs) wrote : Re: Cannot mount media in DVD rom drive, Acer Timeline 4810T. Drive is detected, and media only detected if placed in the drive when machine suspended. Even then DVD movies (purchased) are not recognised - error message that media is unknown. Audio cd's sometimes play. When trying to unmount, I am asked for my password - message given that another user mounted the media.

the laptop is not online right now.
the second third and 4th attempt worked. first attempt I noticed some scratches on the disc after it failed to mount.
1st attempt using the Eject cdrom command and then inserting a disc gives an "unable to mount audio disc Dbus error org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)" in a loop preventing me from ejecting.

restarted and read through dmesg
Dmesg has the following in the output:
[ 0.213798] pnp: PnP ACPI init
[ 0.213811] ACPI: bus type pnp registered
[ 0.216795] pnp: PnP ACPI: found 9 devices
[ 0.216799] ACPI: ACPI bus type pnp unregistered
[ 0.216803] PnPBIOS: Disabled by ACPI PNP
.....
[ 2.120011] pci 0000:00:1a.7: EHCI: BIOS handoff failed (BIOS bug?) 01010001
[ 3.720008] pci 0000:00:1d.7: EHCI: BIOS handoff failed (BIOS bug?) 01010001
......

all the other attempts worked as long as I opened AND ejected the drive from terminal. the outputs in dmesg for the CDs are a fair bit longer than the outputs for the DVD.
I attached all my dmesg outputs and lshw output.

how does one have apport attach additional information to a given bug or export the files to a given folder?