Comment 158 for bug 417757

The same issue for me on DSL. I was working on 9.04 for a few months without problem, now absolutely no internet connection on 9.10 - neither in Mozilla, nor in Synaptic. However, as I run dual boot with XP, on Windows, network connection is fine. Lucky me...

There are so many bugs launched and so many forums with dozens of workarounds for experts, creating new bugs... Can somebody write a step by step solution for newbie?

0. The network is not working. (Don't tell me to download something).
1. What to do/rewrite/edit/launch to make a temporary workaround - network somehow working (mozilla, synaptic, or whatever)
2. What to do to download/get somehow some official fix (not creating new bugs) ... if it already exists.

I'm not satisfied with answers like "upgrade NM with ppa" or "try pppoeconf"... it doesn't tell me much.

Please, someone, make a clear summary.

Do not send me another links to read endless forums... I have spent hours reading them... I'm used to the plurality of responses and solutions while working with Ubuntu, but having such a major problem, I'm loosing my patience. It is a major issue and newbies are not able to spend days reading forums, that offer so many workarounds, that need to be topped by other workarounds... I need to see what to do right now and not to read what hundreds of people tried... Where is Ubuntu's official solution?

Thank you