I try to run Synaptic Package Manager, and it gives the following error: "E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem. E: _cache->open() failed. Please report. " I am now unable to access Synaptic.

[Shane]

Binary package hint: console-setup

I am a newbie with this OS, so I can't give specifics. I try to open Synaptic,it then gives me an error message and closes the program.

ProblemType: Package
Architecture: i386
DistroRelease: Ubuntu 8.10
ErrorMessage: package console-setup is already installed and configured
NonfreeKernelModules: nvidia
Package: console-setup 1.25ubuntu4
PackageArchitecture: all
SourcePackage: console-setup
Title: package console-setup 1.25ubuntu4 failed to install/upgrade: package console-setup is already installed and configured
Uname: Linux 2.6.27-11-generic i686

[Michele Mangili (mangilimic)]

Hello Shane!

Could you please try to follow these steps:

1) Open a terminal (Applications->Accessories->Terminal)
2) Run this command: "sudo dpkg --configure -a"
3) Open Synaptic again.

and tell me if it has solved your problem?

Thank you for taking the time to report this issue and helping to make Ubuntu better!

[Shane (steev5001)]

I did exactly what you said, and in the terminal window I get the following error: "dpkg: ../../src/packages.c:221: process_queue: Assertion `dependtry <= 4' failed.
Aborted"

Thanks for your help and your quick response.

> Date: Mon, 2 Feb 2009 11:01:47 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 324252] Re: I try to run Synaptic Package Manager, and it gives the following error: "E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem. E: _cache->open() failed. Please report. " I am now unable to access Synaptic.
>
> Hello Shane!
>
> Could you please try to follow these steps:
>
> 1) Open a terminal (Applications->Accessories->Terminal)
> 2) Run this command: "sudo dpkg --configure -a"
> 3) Open Synaptic again.
>
> and tell me if it has solved your problem?
>
> Thank you for taking the time to report this issue and helping to make
> Ubuntu better!
>
> --
> I try to run Synaptic Package Manager, and it gives the following error: "E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem. E: _cache->open() failed. Please report. " I am now unable to access Synaptic.
> https://bugs.launchpad.net/bugs/324252
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “console-setup” source package in Ubuntu: New
>
> Bug description:
> Binary package hint: console-setup
>
> I am a newbie with this OS, so I can't give specifics. I try to open Synaptic,it then gives me an error message and closes the program.
>
> ProblemType: Package
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> ErrorMessage: package console-setup is already installed and configured
> NonfreeKernelModules: nvidia
> Package: console-setup 1.25ubuntu4
> PackageArchitecture: all
> SourcePackage: console-setup
> Title: package console-setup 1.25ubuntu4 failed to install/upgrade: package console-setup is already installed and configured
> Uname: Linux 2.6.27-11-generic i686

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[Michele Mangili (mangilimic)]

Hi Shane!

Your bug has already been reported, it is bug #262451 . For this reason I should close this report.

Could you please follow these steps?

1) Open a Terminal
2) Run this command: "sudo dpkg --audit". It will output a message like this:
"The following packages are only half configured, probably due to problems
configuring them the first time. The configuration should be retried using
dpkg --configure <package> or the configure menu option in dselect:
 gxine the xine video player, GTK+/Gnome user interface"
(NOTE that the last line may be different, and it is the most important!!! For example it could report a problem with program 'console-setup', or another program as well!)
3) Delete the program reported in the output message of "sudo dpkg --audit", using this command "sudo dpkg --remove <name_of_the_program>"
4) Run "sudo dpkg --configure -a"
5) Run "sudo dpkg --install <name_of_the_program>"

And try to open synaptic once again!

Could you please tell us if this procedure has solved your problem? Thanks in advance!

[Shane (steev5001)]

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[Shane (steev5001)]

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