Comment 6 for bug 1876537

Revision history for this message
Robert Dinse (nanook) wrote : Re: [Bug 1876537] Re: dovecot eating mail indexes /var/dovecot-index/user

      I will just compile it myself, no big deal. Thank you.

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On Fri, 8 May 2020, Rafael David Tinoco wrote:

> Date: Fri, 08 May 2020 01:58:21 -0000
> From: Rafael David Tinoco <email address hidden>
> Reply-To: Bug 1876537 <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1876537] Re: dovecot eating mail indexes /var/dovecot-index/user
>
> Hello Robert,
>
> This is a community supported bug system and sometimes bugs don't get
> expected visibility for many reasons. If you're looking for support
> services, with different support levels and expected servicing times,
> you can always look for Ubuntu Advantage options:
>
> https://ubuntu.com/legal/ubuntu-advantage-service-description
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1876537
>
> Title:
> dovecot eating mail indexes /var/dovecot-index/user
>
> Status in dovecot package in Ubuntu:
> Invalid
>
> Bug description:
> I will get reports of users being able to connect, authenticate, but then not have any mail
> available when there is new mail in their INBOX. Something is happening to the dovecot-index file
> for that user because deleting it restores their ability to get mail.
>
> I have never had this happen before in six years of using dovecot, it is only since upgrade
> to 20.04 that this started happening. I made no local conf changes.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: dovecot-core 1:2.3.7.2-1ubuntu3 [modified: lib/systemd/system/dovecot.service]
> Uname: Linux 5.6.0 x86_64
> ApportVersion: 2.20.11-0ubuntu27
> Architecture: amd64
> CasperMD5CheckResult: skip
> Date: Sat May 2 17:23:01 2020
> ProcEnviron:
> TERM=xterm-color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: dovecot
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/dovecot/+bug/1876537/+subscriptions
>