Comment 8 for bug 1642973

I'm afraid I don't know how to help debug this either. At the moment, I don't think it's clear whether this is a bug or not, as opposed to some kind of local configuration issue, especially as we seem to have only one report of this problem.

If you can provide steps that somebody else can use to reproduce, please do so. Otherwise, I'm afraid that it doesn't seem likely that this report can make further progress, so I'm marking it Incomplete for now to make this clear.

To get community help, there are pointers at http://www.ubuntu.com/support/community - though it looks like you know about these already.