Dell Vostro 1000 laptop goes into hibernation whenever I plug in the power cord as if battery is dead

Bug #481056 reported by stephen.pivonka@gmail.com on 2009-11-12
42
This bug affects 8 people
Affects Status Importance Assigned to Milestone
devicekit-power (Ubuntu)
Undecided
Unassigned
gnome-power-manager (Ubuntu)
Undecided
Unassigned

Bug Description

I was using laptop on battery power. When battery got down to 20% I plugged in the AC charger. Battery monitor then said battery was critically low and that the computer was hibernating. Then I could not restart laptop and I had to reboot by holding down the power button until it turned off then restarted. This happens every time I plug in the AC charger

ProblemType: Bug
Architecture: amd64
Date: Wed Nov 11 19:32:07 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: wl
Package: firefox-3.5 3.5.4+nobinonly-0ubuntu0.9.10.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: firefox-3.5
Uname: Linux 2.6.31-14-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:1644): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1644): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:1760): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1747): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

WeatherGod (ben-v-root) wrote :

Stephen, thank you for taking the time to report this bug. To further help our efforts to solve your bug, could you please include information about the make/model of your laptop?

WeatherGod (ben-v-root) wrote :

I think this is a devicekit issue, but it could still be a gnome-power-manager issue.

affects: ubuntu → devicekit-power (Ubuntu)
Changed in devicekit-power (Ubuntu):
status: New → Incomplete

Hi there. My laptop is a Dell Vostro 1000

On Wed, Nov 11, 2009 at 8:23 PM, WeatherGod <email address hidden> wrote:
> Stephen, thank you for taking the time to report this bug.  To further
> help our efforts to solve your bug, could you please include information
> about the make/model of your laptop?
>
> --
> Laptop goes into hibernation whenever I plug in the power cord as if battery is dead
> https://bugs.launchpad.net/bugs/481056
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “devicekit-power” package in Ubuntu: Incomplete
>
> Bug description:
> I was using laptop on battery power. When battery got down to 20% I plugged in the AC charger. Battery monitor then said battery was critically low and that the computer was hibernating. Then I could not restart laptop and I had to reboot by holding down the power button until it turned off then restarted. This happens every time I plug in the AC charger
>
> ProblemType: Bug
> Architecture: amd64
> Date: Wed Nov 11 19:32:07 2009
> DistroRelease: Ubuntu 9.10
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
> NonfreeKernelModules: wl
> Package: firefox-3.5 3.5.4+nobinonly-0ubuntu0.9.10.1
> ProcEnviron:
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: firefox-3.5
> Uname: Linux 2.6.31-14-generic x86_64
> XsessionErrors:
>  (gnome-settings-daemon:1644): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
>  (gnome-settings-daemon:1644): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
>  (polkit-gnome-authentication-agent-1:1760): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
>  (nautilus:1747): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
>

I'm seeing the same thing on my Dell 1501 laptop running 9.10, the most recent example was last night. I was using the laptop on battery power, and plugged in the charger when there was about 1/3 of a charge left as indicated by the battery status icon. The machine then popped up a notification that the battery was critically low and the machine would shut down in one minute, or something like that. It then started shutting down, but didn't make it all the way, and I had to cycle the power to bring it back up.

I've "beaten" that shutdown process before by quickly unplugging the charger, then plugging it back in, but for some reason that didn't work last night. Please let me know if I can supply any files from my machine. I am a new user and this is my first participation in a bug report.

WeatherGod (ben-v-root) wrote :

@stephen, thank you for your information. If you could, put the laptop into battery mode and then run the command 'apport-collect -p gnome-power-manager 481056' in the terminal. This will help us gather a little bit more information about what your computer is doing while it is on a battery.

@Mark, thank you for taking time to also notice a similar issue. Because you don't have the exact same laptop as stephen, I would like for you to file a separate bug report against the gnome-power-manager package.

Will do. I know there's a tutorial kicking around on how to properly file a bug report. I'll look for that tonight and file a separate report on the Dell 1501 after I've read it.

Architecture: amd64
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: wl
Package: gnome-power-manager 2.28.1-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Changed in devicekit-power (Ubuntu):
status: Incomplete → New
tags: added: apport-collected

I have this same problem on Lenovo X200T, except that the machine does hibernate succesfully—but the stupid thing is, that it will only happen because I've just plugged in. This will happen, if I've already got a message, that battery is critically low; if I plug in on levels higher than that, I'll get—just for a short moment—a message that claims that the battery is fully charged, before it starts to report the actual charging status. I've no idea, whether the latter behavior is related to this bug, though.

Collected apport information follows.

Architecture: amd64
DistroRelease: Ubuntu 9.10
Package: gnome-power-manager 2.28.1-0ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
Uname: Linux 2.6.31-16-generic x86_64
UserGroups: adm admin cdrom dialout dip lpadmin mythtv plugdev sambashare

Pekka, because your computer is different from the original reporter's computer, I need to you file a separate bug report.

WeatherGod (ben-v-root) on 2009-12-16
summary: - Laptop goes into hibernation whenever I plug in the power cord as if
- battery is dead
+ Dell Vostro 1000 laptop goes into hibernation whenever I plug in the
+ power cord as if battery is dead
Dovel (dov01) wrote :

I have the same issue on a Dell Inspiron 1501. Running Krappy-Koala. Battery does not have to be near empty and it doesn't happen every time. This machine fails to resume from hibernation ever since upgrade to Krappy-Koala.

dfme (dfme-sunrise) wrote :

I am also experiencing a similar issue on a MSI Wind U100 running Ubuntu Lucid 10.04:
Whenever I plug OUT the power cord I get a notification stating that my power is critically low (2 minutes remaining) and then the machine hibernates. When resuming the battery applet says I have enough power for at least 2 hours!!!
This bug is very annoying... Is there at least a way of turning off any action when Ubuntu thinks there's now power?

WeatherGod (ben-v-root) wrote :

Setting this bug report as "Confirmed". This behavior appears to happen for a variety of different hardwares.

Changed in devicekit-power (Ubuntu):
status: New → Confirmed
Changed in gnome-power-manager (Ubuntu):
status: New → Confirmed
sam.watkins (swatkins) wrote :

It was okay in 10.04, broken now for me in 10.10 with an HP mini.

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