Installer hangs on language selection with PowerEdge R610

Bug #1369164 reported by Dirk Hohndel
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
debian-installer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Installing 14.04.1 LTS server. Same problem reproduced with 14.04 server and 12.04.5 LTS server.
Boot install media either from CD or from USB stick
Boot menu comes up.
Pick install (default) and hit enter.
Select keyboard (en_US), hit enter.
Installer starts and asks about language selection. USB keyboard no longer works. Neither does the keyboard in a serial console connected via the iDRAC6 (I am speculating that the iDRAC6 emulates a USB keyboard).
Your system is now practically hung - the only thing you can do is power cycle.

Workaround (this is how I got the system installed: use https://github.com/netson/ubuntu-unattended to create an unattended install CD (the iso created does not boot from a USB stick). One challenge is that each of the Gb ethernet ports need to respond to DHCP requests (I disabled 3/4 in the BIOS and connected both 1 and 2 to my network to get past that). After that you can complete the installation and then reboot. At the login the keyboard now works as desired and you can take things from there.

But of course that workaround is problematic if you didn't want to flatten your whole disk and overwrite everything with a brand new Ubuntu install. If there was data you wanted to keep. Oops.

The instructions tell me to file this against debian_installer. Whatever the version is on the latest iso, I think it's 20101020ubuntu318

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in debian-installer (Ubuntu):
status: New → Confirmed
Revision history for this message
Constantine Peresypkin (constantine-q) wrote :
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