Comment 3 for bug 1484090

Revision history for this message
Brian Proffit (bproffit) wrote : Re: [Bug 1484090] Re: package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25

Yes I do, Robert.

Brian

----- Original Message -----
From: "Robert Hooker" <email address hidden>
To: "bproffit" <email address hidden>
Sent: Wednesday, August 12, 2015 9:12:12 AM
Subject: [Bug 1484090] Re: package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25

Do you have libtext-iconv-perl installed?

** Package changed: xorg (Ubuntu) => debconf (Ubuntu)

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https://bugs.launchpad.net/bugs/1484090

Title:
  package x11-common 1:7.7+1ubuntu8 failed to install/upgrade:
  subprocess new pre-installation script returned error exit status 25

Status in debconf package in Ubuntu:
  New

Bug description:
  This has happened several times over past week or two. It gives an
  error when it tries to install.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: x11-common 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
  Uname: Linux 3.13.0-61-generic x86_64
  NonfreeKernelModules: appassure_vss
  .tmp.unity.support.test.1:

  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Aug 12 07:54:57 2015
  DistUpgraded: 2014-09-23 20:07:13,456 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  DpkgTerminalLog:
   Preparing to unpack .../x11-common_1%3a7.7+1ubuntu8.1_all.deb ...
   Can't locate object method "new" via package "Text::Iconv" (perhaps you forgot to load "Text::Iconv"?) at /usr/share/perl5/Debconf/Encoding.pm line 65.
   dpkg: error processing archive /var/cache/apt/archives/x11-common_1%3a7.7+1ubuntu8.1_all.deb (--unpack):
    subprocess new pre-installation script returned error exit status 25
  DuplicateSignature: package:x11-common:1:7.7+1ubuntu8:subprocess new pre-installation script returned error exit status 25
  ErrorMessage: subprocess new pre-installation script returned error exit status 25
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
     Subsystem: VMware SVGA II Adapter [15ad:0405]
  InstallationDate: Installed on 2013-05-07 (826 days ago)
  InstallationMedia: Ubuntu-Server 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130214)
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize libusb: -99
  MachineType: VMware, Inc. VMware Virtual Platform
  PackageArchitecture: all
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-61-generic root=/dev/mapper/hostname-root ro
  Renderer: Software
  SourcePackage: xorg
  Title: package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25
  UpgradeStatus: Upgraded to trusty on 2014-09-24 (322 days ago)
  dmi.bios.date: 10/22/2013
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd10/22/2013:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: VMware Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: VMware, Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Aug 6 08:09:23 2015
  xserver.configfile: default
  xserver.devices:
   input Power Button KEYBOARD, id 6
   input AT Translated Set 2 keyboard KEYBOARD, id 7
   input ImPS/2 Generic Wheel Mouse MOUSE, id 8
  xserver.errors:
   AIGLX: reverting to software rendering
   No surface to present from.
   No surface to present from.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs: Output Virtual2 Virtual3 Virtual4 Virtual5 Virtual6 Virtual7 Virtual8
  xserver.version: 2:1.15.1-0ubuntu2.7
  xserver.video_driver: vmware

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