applet.py crashed with ImportError in <module>()

[Pavel Mlčoch]

Binary package hint: system-config-printer

Crash on session start

ProblemType: Crash
Architecture: i386
Date: Sun Feb 17 20:17:57 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/share/system-config-printer/applet.py
InterpreterPath: /usr/bin/python2.5
Package: system-config-printer-gnome 0.7.81+svn1976-0ubuntu1
PackageArchitecture: all
ProcCmdline: python /usr/share/system-config-printer/applet.py
ProcCwd: /home/pavka
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=cs_CZ.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/share/system-config-printer/applet.py']
SourcePackage: system-config-printer
Title: applet.py crashed with ImportError in <module>()
Uname: Linux ubuntu 2.6.24-8-generic #1 SMP Thu Feb 14 20:40:45 UTC 2008 i686 GNU/Linux
UserGroups: adm admin audio cdrom dialout dip floppy kvm lpadmin netdev plugdev powerdev sambashare scanner vboxusers video

[Till Kamppeter (till-kamppeter)]

Traceback (most recent call last):
  File "/usr/share/system-config-printer/applet.py", line 923, in <module>
    import dbus
  File "/usr/lib/python2.5/dbus/__init__.py", line 74, in <module>
    import dbus.exceptions as exceptions
ImportError: No module named exceptions

The problem occurs in the file /usr/lib/python2.5/dbus/__init__.py, not in a file of system-config-printer.

I cannot find this file in Hardy or Intrepid. Which version of Ubuntu are you using?

Hardy and Intrepid have a file named /usr/share/python-support/python-dbus/dbus/__init__.py which belongs to python-dbus. For me it looks that the file has moved to there. Therefore I am reassigning the bug to python-dbus.

[Lukáš Zapletal (lzap)]

The same here for Jaunty. Please see #393991

[Anzenketh (anzenketh)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. If you could test the current Ubuntu development version, this would help us a lot. If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

[Alex Moldovan (alexmoldovan)]

Package system-config-printer crash on session start.

Linux compaq 2.6.32-16-generic #24-Ubuntu SMP Sat Mar 6 12:33:21 UTC 2010 i686 GNU/Linux
Description: Ubuntu lucid (development branch)
Release: 10.04
Codename: lucid

[Guillaume Pascal (guigui14100-deactivatedaccount)]

I have this report on my Maverick up to date :/

[Charlie Kravetz (cjkgeek)]

Thank you for helping improve Ubuntu. Please file a new bug report for this issue in Maverick. There have been many changes since this was first reported, and many applications and files in use then are no longer in use. You can file a new report using "ubuntu-bug dbus-python" in a terminal. This will open a new bug report. You can add a comment to that report stating that it is a possible duplicate of bug 192723, and the logs can then be verified to see if it is indeed the same bug.

[Charlie Kravetz (cjkgeek)]

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!