Ubuntu
cupsys package

  1. Bug #59542
  2. Comment #1

Comment 1 for bug 59542

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Can you post the following files:

/etc/cups/cupsd.conf
/etc/cups/printers.conf
/etc/cups/client.conf
/etc/cups/ppd/*.ppd

Which printer model do you have and how it is connected?

What does happen if you use the "lpstat" command:

lpstat -p
lpstat -d
lpstat -v

Does it hang and needs to be killed with Ctrl + C?

Can you set "LogLevel debug" in /etc/cups/cupsd.conf, restart CUPS (/etc/init.d/cupsys restart), and then try "lpstat" and printing commands again? Observe "tail -f /var/log/cups/error_log" in a second console window while doing your tests. Does it go into an infinite loop.

I have also observed this problem with an HP DeskJet 3740, set up with HPLIP/HPIJS and set as the default printer. I observe CUPS going into an infinite loop when running any "lpstat" command.

The bug seems to be an upstream problem, as it was also reported to Mandriva:

http://qa.mandriva.com/show_bug.cgi?id=25186

No one reported it directly upstream though.