Comment 19 for bug 902535

Revision history for this message
MrLeek (mrleek) wrote : Re: Unable to print to Lexmark S405 since upgrade to 11.10

Notes taken as I ran this (and hopefully I'm covering all the bases here):

No error message when lpadmin command issued. GUI “adds” a new printer. Obviously a user error last night when I tried to do this.

Document “sits” in processing queue and displays the same error as before, but I also get a lexmark-specific error message. Provided a link to file:///usr/local/lexmark/legacy/docs/help/umf/en/printer_communication_error.html to help fix the problem. Otherwise, same as before and new GUI window offers no additional clues to the problem.

Lpr -P.....indicates “printing complete” via the GUI – but nothing actually “prints”. /tmp/printout size is “33” - but this was on a 50kb file. So far I've not been able to replicate that "printing complete" message.

Switched to larger file (4.5 mb pdf – "getting started with ubuntu 10.10") to determine file size changes. Same scenario occurs.

Enabled job print capture and attempted to print to "file" version of printer. File created within /var/spool/cups – copied and attached (warning: 4.5 mb file). Re-enable printer has no effect - “printout” file copied from cups appears to be completely normal.

/tmp/printout size is exactly the same - “33”. file date/time has updated, so this is a new file. Attached on additional posting.

Recommencing print attempt whilst logging error data (didn't want to try and do too many things at once). Same Ubuntu manual being used.