Comment 1 for bug 883585

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Paul Gittings (taffydownunder) wrote : Re: Kubuntu 11.10 -- Printers found but cannot print

I'm having the same issue with Ubuntu 11.10 and an Epson Stylus Photo R390.

The printer is on a NAS (ReadyNas Duo) on the local network, I was able to print to it under 11.04 but not with 11.10.

Others are having similar problems when connecting to a printer locally via USB. Some have resolved the issue by upgrading to kernel 3.0.0.13. I've now upgraded the kernel but the problem still persists; After attempting to print the printer's status is shown in the printer's properties settings tab as "Processing - Unable to get printer status.". I am able to print from non-Ubuntu machines to the printer connected to the NAS, so the issues is not with the NAS or printer.

If there are any logs that you require or data that I can capture to help identify this issue, please let me know.