Comment 21 for bug 793244

Revision history for this message
Aurimas FiĊĦeras (aurimas-gmail) wrote :

Started having very similar crashes after updating to Oneiric on 2 computers with Samsung ML-2015 printers.

cups 1.5.0-8ubuntu4

D [04/Nov/2011:12:17:19 +0200] [Job 22542] Backend returned status -11 (crashed)
[16923.863948] usb[1950]: segfault at bfa9a000 ip 00529423 sp bfa95bc8 error 4 in libc-2.13.so[4b2000+176000]

However, I don't know how to reliably reproduce it. For example, usb backend crashes, but if I immediately release a held CUPS print job for printing it gets printed.

One day we printed 100+ jobs without crashing once, the next day it crashed 3 times in 3 hours.

I installed and enabled apport, installed cups-dbg, libc6-dbg. Ran ulimit -c unlimited.

What else should I do to get the most information of the next crash when it happens?