Ubuntu
cups package

  1. Bug #777713
  2. Comment #2

Comment 2 for bug 777713

Revision history for this message
Suresh Ramasubramanian (suresh-hserus) wrote :

This affects me when printing to cups-pdf AND when printing to my regularly installed printer (HP Deskjet F4288). This is both with the default natty drivers, and with the latest hplip drivers from http://hplipopensource.com/hplip-web/index.html)

In both cases, it prints a blank page and then exits.

D [15/May/2011:09:22:13 +0530] [Job 160] Adding start banner page "none".
D [15/May/2011:09:22:13 +0530] [Job 160] Queued on "Deskjet_F4200" by "suresh".
D [15/May/2011:09:22:13 +0530] [Job 160] Auto-typing file...
D [15/May/2011:09:22:13 +0530] [Job 160] Request file type is application/postscript.
D [15/May/2011:09:22:13 +0530] [Job 160] File of type application/postscript queued by "suresh".
D [15/May/2011:09:22:13 +0530] [Job 160] Adding end banner page "none".
D [15/May/2011:09:22:13 +0530] [Job 160] job-sheets=none,none
D [15/May/2011:09:22:13 +0530] [Job 160] argv[0]="Deskjet_F4200"
D [15/May/2011:09:22:13 +0530] [Job 160] argv[1]="160"
D [15/May/2011:09:22:13 +0530] [Job 160] argv[2]="suresh"
D [15/May/2011:09:22:13 +0530] [Job 160] argv[3]="A9RODBKX1P"
D [15/May/2011:09:22:13 +0530] [Job 160] argv[4]="1"
D [15/May/2011:09:22:13 +0530] [Job 160] argv[5]="ColorModel=KGray Duplex=None finishings=3 InputSlot=Auto MediaType=Automatic number-up=1 noOptionDuplex OutputMode=FastDraft PageRegion=A4 PageSize=A4 job-uuid=urn:uuid:fa83bfe3-f27d-3a5d-6292-40b1cb33de18 job-originating-host-name=localhost time-at-creation=1305431532 time-at-processing=1305431532"
D [15/May/2011:09:22:13 +0530] [Job 160] argv[6]="/var/spool/cups/d00160-001"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[8]="HOME=/var/spool/cups/tmp"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[10]="SERVER_ADMIN=root@pattunaaye"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[11]="SOFTWARE=CUPS/1.4.6"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[13]="USER=root"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[15]="CUPS_ENCRYPTION=IfRequested"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[16]="IPP_PORT=631"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[17]="CHARSET=utf-8"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[18]="LANG=en_US.UTF-8"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[19]="PPD=/etc/cups/ppd/Deskjet_F4200.ppd"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[20]="RIP_MAX_CACHE=auto"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[21]="CONTENT_TYPE=application/postscript"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[22]="DEVICE_URI=hp:/usb/Deskjet_F4200_series?serial=CN8AE3926V05BR"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[23]="PRINTER_INFO=HP Deskjet F4200"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[24]="PRINTER_LOCATION="
D [15/May/2011:09:22:13 +0530] [Job 160] envp[25]="PRINTER=Deskjet_F4200"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[26]="CUPS_FILETYPE=document"
D [15/May/2011:09:22:13 +0530] [Job 160] envp[27]="FINAL_CONTENT_TYPE=printer/Deskjet_F4200"
D [15/May/2011:09:22:13 +0530] [Job 160] Started filter /usr/lib/cups/filter/pstopdf (PID 1406)
D [15/May/2011:09:22:13 +0530] [Job 160] Started filter /usr/lib/cups/filter/pdftopdf (PID 1407)
D [15/May/2011:09:22:13 +0530] [Job 160] Started filter /usr/lib/cups/filter/pdftoraster-poppler (PID 1408)
D [15/May/2011:09:22:13 +0530] [Job 160] Started filter /usr/lib/cups/filter/hpcups (PID 1409)
D [15/May/2011:09:22:13 +0530] [Job 160] Started backend /usr/lib/cups/backend/hp (PID 1410)
D [15/May/2011:09:22:13 +0530] [Job 160] pstopdf 6 args: 160 suresh A9RODBKX1P 1 ColorModel=KGray Duplex=None finishings=3 InputSlot=Auto MediaType=Automatic number-up=1 noOptionDuplex OutputMode=FastDraft PageRegion=A4 PageSize=A4 job-uuid=urn:uuid:fa83bfe3-f27d-3a5d-6292-40b1cb33de18 job-originating-host-name=localhost time-at-creation=1305431532 time-at-processing=1305431532 /var/spool/cups/d00160-001
D [15/May/2011:09:22:13 +0530] [Job 160] PPD: /etc/cups/ppd/Deskjet_F4200.ppd
D [15/May/2011:09:22:13 +0530] [Job 160] Resolution:
D [15/May/2011:09:22:13 +0530] [Job 160] Page size: A4
D [15/May/2011:09:22:13 +0530] [Job 160] Width: 595.440002441406, height: 841.679992675781, absolute margins: 9, 9, 586.440002441406, 832.679992675781
D [15/May/2011:09:22:13 +0530] [Job 160] Relative margins: 9, 9, 9.000000000000, 9.000000000000
D [15/May/2011:09:22:13 +0530] [Job 160] PPD options: -dDEVICEWIDTHPOINTS=595.440002441406 -dDEVICEHEIGHTPOINTS=841.679992675781
D [15/May/2011:09:22:13 +0530] [Job 160] PostScript to be injected:
D [15/May/2011:09:22:13 +0530] [Job 160] Normalizing Adobe Reader PostScript with ps2ps
D [15/May/2011:09:22:13 +0530] [Job 160] Running /usr/bin/ps2ps -dAutoRotatePages=/None -dAutoFilterColorImages=false -dNOPLATFONTS -dPARANOIDSAFER -sstdout=%stderr -dDEVICEWIDTHPOINTS=595.440002441406 -dDEVICEHEIGHTPOINTS=841.679992675781 - - | /usr/bin/gs -q -dNOPAUSE -dBATCH -sDEVICE=pdfwrite -dCompatibilityLevel=1.3 -dAutoRotatePages=/None -dAutoFilterColorImages=false -dNOPLATFONTS -dPARANOIDSAFER -sstdout=%stderr -dColorImageFilter=/FlateEncode -dPDFSETTINGS=/printer -dColorConversionStrategy=/LeaveColorUnchanged -dDoNumCopies -dDEVICEWIDTHPOINTS=595.440002441406 -dDEVICEHEIGHTPOINTS=841.679992675781 -sOutputFile=- -c .setpdfwrite -f -
D [15/May/2011:09:22:13 +0530] [Job 160] This PostScript file was created from an encrypted PDF file.
D [15/May/2011:09:22:13 +0530] [Job 160] Redistilling encrypted PDF is not permitted.
D [15/May/2011:09:22:13 +0530] [Job 160] Error: /undefined in --eexec--
D [15/May/2011:09:22:13 +0530] [Job 160] Operand stack:
D [15/May/2011:09:22:13 +0530] [Job 160] --nostringval-- --dict:88/200(L)-- quit
D [15/May/2011:09:22:13 +0530] [Job 160] Execution stack:
D [15/May/2011:09:22:13 +0530] [Job 160] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1910 1 3 %oparray_pop 1909 1 3 %oparray_pop 1893 1 3 %oparray_pop 1787 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- 1778 2 3 %oparray_pop --nostringval-- --nostringval-- --nostringval--
D [15/May/2011:09:22:13 +0530] [Job 160] Dictionary stack:
D [15/May/2011:09:22:13 +0530] [Job 160] --dict:1161/1684(ro)(G)-- --dict:1/20(G)-- --dict:88/200(L)-- --dict:1161/1684(ro)(G)--
D [15/May/2011:09:22:13 +0530] [Job 160] Current allocation mode is local
D [15/May/2011:09:22:13 +0530] [Job 160] Last OS error: 2
D [15/May/2011:09:22:13 +0530] [Job 160] GPL Ghostscript 9.01: Unrecoverable error, exit code 1
D [15/May/2011:09:22:13 +0530] [Job 160] mediaBox = [ 0.000000 0.000000 595.440000 841.680000 ]
D [15/May/2011:09:22:13 +0530] [Job 160] size = A4
D [15/May/2011:09:22:13 +0530] [Job 160] STATE: +connecting-to-device
D [15/May/2011:09:22:13 +0530] [Job 160] prnt/hpcups/HPCupsFilter.cpp 592: 5......
D [15/May/2011:09:22:13 +0530] [Job 160] PAGE: 1 1prnt/backend/hp.c 745: ERROR: open device failed stat=12: hp:/usb/Deskjet_F4200_series?serial=CN8AE3926V05BR
D [15/May/2011:09:22:13 +0530] [Job 160] Backend returned status 1 (failed)
D [15/May/2011:09:22:13 +0530] [Job 160] End of messages
D [15/May/2011:09:22:13 +0530] [Job 160] printer-state=3(idle)
D [15/May/2011:09:22:13 +0530] [Job 160] printer-state-message="/usr/lib/cups/backend/hp failed"
D [15/May/2011:09:22:13 +0530] [Job 160] printer-state-reasons=none
E [15/May/2011:09:24:13 +0530] cupsdAuthorize: pam_authenticate() returned 3 (Error in service module)!
E [15/May/2011:09:24:17 +0530] cupsdAuthorize: pam_authenticate() returned 3 (Error in service module)!