Printing white rectangles from OpenOffice produces yellow rectangles on paper

Bug #578181 reported by Roel van Os on 2010-05-10
28
This bug affects 3 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Undecided
Unassigned
Lucid
Undecided
Unassigned
Maverick
Undecided
Unassigned

Bug Description

Binary package hint: cups

When I create a drawing in OpenOffice consisting of rectangle with white fill and a black border, the rectangle will be filled with yellow when I print it. I've tried changing most printing options (color correction, temperature, etc), this doesn't make a difference.

On the Ubuntu Forums somebody seems to have had a similar problem:

  http://ubuntuforums.org/showthread.php?t=1472001

This is happening since I installed Lucid. Since this problem did not occur in Karmic, I've been troubleshooting by compiling and installing packages from Karmic on Lucid.

I've looked at OpenOffice, ghostscript, poppler, and cups and narrowed it down to cups. When I install the cups from Karmic on Lucid, the problem disappears; when I compile and install the cups from Lucid on Karmic, the problem appears on Karmic as well.

The printer is a Xerox 6180MFP. This is a colour laser printer that supports PostScript. Testing has been done using the same PPD file.

I will attach a sample OpenOffice drawing and resulting PostScript output.

Problematic configuration:

cups:
  Installed: 1.4.3-1
  Candidate: 1.4.3-1
  Version table:
     1.4.3-1 0
        500 http://nl.archive.ubuntu.com/ubuntu/ lucid/main Packages
 *** 1.4.3-1 0
        100 /var/lib/dpkg/status

Roel van Os (roel-van-os) wrote :
Roel van Os (roel-van-os) wrote :

Please disregard attachments #2 and #3: this is the PS that OpenOffice sends to cups. I will attach the correct files.

Roel van Os (roel-van-os) wrote :

Please disregard attachments #2 and #3: this is the PS that OpenOffice sends to cups. I will attach the correct files.

neutrinux (agniady) wrote :
Roel van Os (roel-van-os) wrote :

neutrinux wrote:
> same for me.

Are you by any chance using amd64 as well?

Roel van Os (roel-van-os) wrote :

It may be this bug:

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=580963

I can test next week whether the workaround mentioned there ("Removing the -dUseCIEColor option from /usr/lib/cups/filter/pstopdf") works for me.

A similar bug was also reported in CUPS, but it was closed since pstopdf is part of ghostscript:

http://www.cups.org/str.php?L3580

However my testing indicates that on Ubuntu the version of ghostscript doesn't change anything.

Uploaded the fix to Debian's BZR repository of CUPS. It will be included in the next CUPS package.

To get it immediately, download

http://www.openprinting.org/download/printing/pdf-printing/pstopdf

and replace /usr/lib/cups/filter/pstopdf with it. Make sure that the new file is executable for everyone.

Changed in cups (Ubuntu):
status: New → Fix Committed

Accepted cups into lucid-proposed, the package will build now and be available in a few hours. Please test and give feedback here. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

Changed in cups (Ubuntu Lucid):
status: New → Fix Committed
tags: added: verification-needed
neutrinux (agniady) wrote :

Works fine for me. Thank you! 10.04 rocks!

tags: added: verification-done
removed: verification-needed
Roel van Os (roel-van-os) wrote :

cups 1.4.3-1ubuntu1 fixes the problem for me. Thanks a lot!

On Mon, May 17, 2010 at 09:28, Roel van Os <email address hidden> wrote:
> cups 1.4.3-1ubuntu1 fixes the problem for me. Thanks a lot!
>
> --
> Printing white rectangles from OpenOffice produces yellow rectangles on paper
> https://bugs.launchpad.net/bugs/578181
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>

<aol>me too!</aol>

--
/Carl Fürstenberg <email address hidden>

Launchpad Janitor (janitor) wrote :

This bug was fixed in the package cups - 1.4.3-1ubuntu1

---------------
cups (1.4.3-1ubuntu1) lucid-proposed; urgency=low

  * debian/filters/pstopdf: Fixed the problem of the UseCIEColor warning of
    Ghostscript correctly. The file format converter should not do any kind
    of color correction but simply pass the colors through (LP: #578181).
  * debian/patches/cups-deviced-allow-device-ids-with-newline.dpatch: Some
    printers have broken device IDs with newline characters inside. These
    break the cups-deviced printer discovery mechanism and so the printers
    get ignored. This patch allows newline characters in device IDs
    (LP: #468701).
 -- Till Kamppeter <email address hidden> Fri, 14 May 2010 15:51:54 +0200

Changed in cups (Ubuntu Lucid):
status: Fix Committed → Fix Released
Martin Pitt (pitti) wrote :

copied to maverick, too

Changed in cups (Ubuntu Maverick):
status: Fix Committed → Fix Released

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