Comment 2 for bug 339591

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Markus Korn (thekorn) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.
To get this information, please:
1.) remove pending printing jobs
2.) unplug your printer
3.) do a full update of your jaunty system
4.) plug in you printer again, if a dialog asks you for the driver, choose a driver from the list, if a notification bubble appears go on
5.) describe what exactly happend when you pluged in your printer
6.) run cupsctl LogLevel=debug
7.) try to print something.
8.) Add /var/log/cups/error_log as an attachment to the bug report.

Thanks for your time,
Markus