Unable to print via usb (HP Deskjet 6980)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I'm unable to print documents via usb connection (HP Deskjet 6980). There is no connection problem, (lsusb: Bus 001 Device 040: ID 03f0:8804 HP, Inc DeskJet 6980 series correctly detected), it just doesn't work...
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: cups 2.3.3op2-3ubuntu3
ProcVersionSign
Uname: Linux 5.11.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.3
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 4 18:42:29 2021
InstallationDate: Installed on 2019-06-03 (853 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat:
device for Deskjet-
device for HP-Color-
MachineType: LG Electronics 13Z990-G.AA52B
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
grep: /etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/29/2019
dmi.bios.release: 0.1
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: W1ZD1180 X64
dmi.board.
dmi.board.name: 13Z990
dmi.board.vendor: LG Electronics
dmi.board.version: FAB1
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LG Electronics
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.family: Z Series
dmi.product.name: 13Z990-G.AA52B
dmi.product.
dmi.sys.vendor: LG Electronics
Status changed to 'Confirmed' because the bug affects multiple users.