Bug #1376604 “Could not printing from LPT port with Ubuntu” : Bugs : cups package : Ubuntu

Thaddaeus Tintenfisch (thad-fisch-deactivatedaccount) on 2014-10-04

affects:

parole (Ubuntu) → ubuntu

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penalvch (penalvch) wrote on 2014-11-18:

#1

ubuntuers_medan, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1376604

tags:	added: precise raring trusty
affects:	ubuntu → cups (Ubuntu)
Changed in cups (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

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Pascal De Vuyst (pascal-devuyst) wrote on 2014-11-20:

#2

What is your printer brand and model? Please provide the apport-collect info and this info https://wiki.ubuntu.com/DebuggingPrintingProblems#Parallel_port_printer

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ubuntuers_medan (tohar) wrote on 2014-12-11: BootDmesg.txt

#3

BootDmesg.txt Edit (58.5 KiB, text/plain)

apport information

tags:	added: apport-collected package-from-proposed third-party-packages
description:	updated

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ubuntuers_medan (tohar) wrote on 2014-12-11: CupsErrorLog.txt

#4

CupsErrorLog.txt Edit (566 bytes, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: CurrentDmesg.txt

#5

CurrentDmesg.txt Edit (3.5 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Dependencies.txt

#6

Dependencies.txt Edit (8.1 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: KernLog.txt

#7

KernLog.txt Edit (48.5 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Locale.txt

#8

Locale.txt Edit (309 bytes, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Lpstat.txt

#9

Lpstat.txt Edit (1.6 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Lspci.txt

#10

Lspci.txt Edit (18.4 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Lsusb.txt

#11

Lsusb.txt Edit (657 bytes, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: PrintingPackages.txt

#12

PrintingPackages.txt Edit (1.2 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: ProcCpuinfo.txt

#13

ProcCpuinfo.txt Edit (4.0 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: ProcEnviron.txt

#14

ProcEnviron.txt Edit (301 bytes, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: ProcInterrupts.txt

#15

ProcInterrupts.txt Edit (2.3 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: ProcModules.txt

#16

ProcModules.txt Edit (3.9 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: UdevDb.txt

#17

UdevDb.txt Edit (142.5 KiB, text/plain)

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: UdevLog.txt

#18

UdevLog.txt Edit (274.0 KiB, text/plain)

apport information

description:

updated

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ubuntuers_medan (tohar) wrote on 2014-12-11: BootDmesg.txt

#19

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: CupsErrorLog.txt

#20

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: CurrentDmesg.txt

#21

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Dependencies.txt

#22

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: KernLog.txt

#23

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Locale.txt

#24

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Lpstat.txt

#25

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Lspci.txt

#26

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: Lsusb.txt

#27

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: PrintingPackages.txt

#28

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: ProcCpuinfo.txt

#29

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: ProcEnviron.txt

#30

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: ProcInterrupts.txt

#31

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: ProcModules.txt

#32

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: UdevDb.txt

#33

apport information

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ubuntuers_medan (tohar) wrote on 2014-12-11: UdevLog.txt

#34

apport information

penalvch (penalvch) on 2014-12-11

description:	updated
tags:	added: bios-outdated-fckt58a

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Till Kamppeter (till-kamppeter) wrote on 2014-12-12:

#35

Please also follow the instructions on https://wiki.ubuntu.com/DebuggingPrintingProblems#Parallel_port_printer

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ubuntuers_medan (tohar) wrote on 2014-12-16:

#36

My printer is EPSON LQ300, EPSON LQ2180, LQ2190.

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Till Kamppeter (till-kamppeter) wrote on 2014-12-16:

#37

ubuntuers_medan, can you also do what I have asked you for in comment #35. Thanks.

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ubuntuers_medan (tohar) wrote on 2014-12-17:

#38

Download full text (9.8 KiB)

Parallel port printer

1. lsmod | grep lp

ablk_helper 13357 1 aesni_intel
cryptd 15578 1 ablk_helper
lpc_ich 16864 0
lp 13299 2
parport 40836 3 lp,ppdev,parport_pc
drm_kms_helper 47182 1 i915
drm 244037 4 i915,drm_kms_helper

2. lsmod | grep ppdev

ppdev 17391 0
parport 40836 3 lp,ppdev,parport_pc

3. lsmod | grep parport_pc

parport_pc 31981 1
parport 40836 3 lp,ppdev,parport_pc

4. dmesg | grep par

[ 0.000000] Booting paravirtualized kernel on bare hardware
[ 0.104613] regulator-dummy: no parameters
[ 0.176070] hpet0: 8 comparators, 64-bit 14.318180 MHz counter
[ 0.598642] Asymmetric key parser 'x509' registered
[ 1.079043] ahci 0000:00:1f.2: flags: 64bit ncq pm led clo pio slum part ems
[ 18.876857] parport_pc 00:0a: reported by Plug and Play ACPI
[ 18.876915] parport0: PC-style at 0x378 (0x778), irq 7, dma 3 [PCSPP,TRISTATE,COMPAT,ECP,DMA]
[ 18.891608] ppdev: user-space parallel port driver
[ 19.093530] parport0: Printer, EPSON LQ-300+
[ 19.093631] lp0: using parport0 (interrupt-driven).
[ 19.177332] type=1400 audit(1418830750.618:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/sbin/dhclient" pid=533 comm="apparmor_parser"
[ 19.177338] type=1400 audit(1418830750.618:3): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=533 comm="apparmor_parser"
[ 19.177342] type=1400 audit(1418830750.618:4): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=533 comm="apparmor_parser"
[ 19.177350] type=1400 audit(1418830750.618:5): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/sbin/dhclient" pid=523 comm="apparmor_parser"
[ 19.177355] type=1400 audit(1418830750.618:6): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=523 comm="apparmor_parser"
[ 19.177360] type=1400 audit(1418830750.618:7): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=523 comm="apparmor_parser"
[ 19.177784] type=1400 audit(1418830750.618:8): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=533 comm="apparmor_parser"
[ 19.177789] type=1400 audit(1418830750.618:9): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=533 comm="apparmor_parser"
[ 19.177800] type=1400 audit(1418830750.618:10): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=523 comm="apparmor_parser"
[ 19.177804] type=1400 audit(1418830750.618:11): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=523 comm="apparmor_parser"
[ 19.735492] init: Failed to obtain startpar-br...

Parallel port printer

1.  lsmod | grep lp

ablk_helper            13357  1 aesni_intel
cryptd                     15578  1 ablk_helper
lpc_ich                    16864  0 
lp                             13299  2 
parport                  40836  3 lp,ppdev,parport_pc
drm_kms_helper  47182  1 i915
drm                         244037  4 i915,drm_kms_helper

2. lsmod | grep ppdev

ppdev                  17391  0 
parport                40836  3 lp,ppdev,parport_pc

3. lsmod | grep parport_pc

parport_pc             31981  1 
parport                40836  3 lp,ppdev,parport_pc

4. dmesg | grep par

[    0.000000] Booting paravirtualized kernel on bare hardware
[    0.104613] regulator-dummy: no parameters
[    0.176070] hpet0: 8 comparators, 64-bit 14.318180 MHz counter
[    0.598642] Asymmetric key parser 'x509' registered
[    1.079043] ahci 0000:00:1f.2: flags: 64bit ncq pm led clo pio slum part ems 
[   18.876857] parport_pc 00:0a: reported by Plug and Play ACPI
[   18.876915] parport0: PC-style at 0x378 (0x778), irq 7, dma 3 [PCSPP,TRISTATE,COMPAT,ECP,DMA]
[   18.891608] ppdev: user-space parallel port driver
[   19.093530] parport0: Printer, EPSON LQ-300+
[   19.093631] lp0: using parport0 (interrupt-driven).
[   19.177332] type=1400 audit(1418830750.618:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/sbin/dhclient" pid=533 comm="apparmor_parser"
[   19.177338] type=1400 audit(1418830750.618:3): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=533 comm="apparmor_parser"
[   19.177342] type=1400 audit(1418830750.618:4): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=533 comm="apparmor_parser"
[   19.177350] type=1400 audit(1418830750.618:5): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/sbin/dhclient" pid=523 comm="apparmor_parser"
[   19.177355] type=1400 audit(1418830750.618:6): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=523 comm="apparmor_parser"
[   19.177360] type=1400 audit(1418830750.618:7): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=523 comm="apparmor_parser"
[   19.177784] type=1400 audit(1418830750.618:8): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=533 comm="apparmor_parser"
[   19.177789] type=1400 audit(1418830750.618:9): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=533 comm="apparmor_parser"
[   19.177800] type=1400 audit(1418830750.618:10): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=523 comm="apparmor_parser"
[   19.177804] type=1400 audit(1418830750.618:11): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=523 comm="apparmor_parser"
[   19.735492] init: Failed to obtain startpar-bridge instance: Unknown parameter: INSTANCE
[   27.942268] type=1400 audit(1418830759.382:14): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=1021 comm="apparmor_parser"
[   27.942272] type=1400 audit(1418830759.382:15): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/cupsd" pid=1021 comm="apparmor_parser"
[   27.942545] type=1400 audit(1418830759.382:16): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1021 comm="apparmor_parser"
[   28.126293] type=1400 audit(1418830759.566:17): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/sbin/dhclient" pid=1051 comm="apparmor_parser"
[   28.126301] type=1400 audit(1418830759.566:18): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=1051 comm="apparmor_parser"
[   28.126306] type=1400 audit(1418830759.566:19): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=1051 comm="apparmor_parser"
[   28.126738] type=1400 audit(1418830759.566:20): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=1051 comm="apparmor_parser"
[   28.126742] type=1400 audit(1418830759.566:21): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=1051 comm="apparmor_parser"
[   28.126885] type=1400 audit(1418830759.566:22): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=1051 comm="apparmor_parser"
[   28.127158] type=1400 audit(1418830759.566:23): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/lightdm/lightdm-guest-session" pid=1050 comm="apparmor_parser"
[   58.000535] type=1400 audit(1418830789.426:68): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2802 comm="apparmor_parser"
[   58.000540] type=1400 audit(1418830789.426:69): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2802 comm="apparmor_parser"
[   58.000817] type=1400 audit(1418830789.426:70): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2802 comm="apparmor_parser"
[  142.124143] type=1400 audit(1418830873.514:71): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2803 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
[  142.124151] type=1400 audit(1418830873.514:72): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2803 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
[  142.124155] type=1400 audit(1418830873.514:73): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2803 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
[  142.124158] type=1400 audit(1418830873.514:74): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2803 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
[  142.124160] type=1400 audit(1418830873.514:75): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2803 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
[  142.124163] type=1400 audit(1418830873.514:76): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2803 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
[  142.124166] type=1400 audit(1418830873.514:77): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2803 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"

5. ls -l /dev/lp* /dev/parport*

crw-rw---- 1 root lp  6, 0 Des 17  2014 /dev/lp0
crw-rw-r-- 1 root lp 99, 0 Des 17  2014 /dev/parport0

6.  ls -l /proc/sys/dev/parport/parport*/autoprobe*

-r--r--r-- 1 root root 0 Des 17 14:41 /proc/sys/dev/parport/parport0/autoprobe
-r--r--r-- 1 root root 0 Des 17 14:41 /proc/sys/dev/parport/parport0/autoprobe0
-r--r--r-- 1 root root 0 Des 17 14:41 /proc/sys/dev/parport/parport0/autoprobe1
-r--r--r-- 1 root root 0 Des 17 14:41 /proc/sys/dev/parport/parport0/autoprobe2
-r--r--r-- 1 root root 0 Des 17 14:41 /proc/sys/dev/parport/parport0/autoprobe3

7. cat /proc/sys/dev/parport/parport*/autoprobe*

CLASS:PRINTER;
MODEL:LQ-300+;
MANUFACTURER:EPSON;
DESCRIPTION:EPSON LQ-300+;
COMMAND SET:ESCPL2,PRPXL24,BDC,D4;

8. lpinfo -v

network socket
network http
network https
network ipps
network ipp14
network lpd
network smb
serial serial:/dev/ttyS1?baud=115200
direct hp
network ipp
network dnssd://Canon%20E510%20%40%20pegadaian-OptiPlex-780._ipp._tcp.local/cups
network dnssd://Canon%20E510%20series%20-%20Mantap%20%40%20pegadaian-OptiPlex-780._ipp._tcp.local/cups
network dnssd://Canon%20E510%20series%20%40%20pegadaian-OptiPlex-780._ipp._tcp.local/cups
network dnssd://Canon%20E510%20series%20%40%20timedan-OptiPlex-794._ipp._tcp.local/cups
network dnssd://Canon%20E510%20series%20%40%20timedan-OptiPlex-795._ipp._tcp.local/cups
network dnssd://Canon%20E510%20siswo%20%40%20pegadaian-OptiPlex-780._ipp._tcp.local/cups
network dnssd://Canon%20MP250%20%40%20timedan-OptiPlex-790._ipp._tcp.local/cups
network dnssd://Canon%20MP250%20series%20%40%20timedan-OptiPlex-790._ipp._tcp.local/cups
network dnssd://Canon%20MP280%20series%20%40%20timedan-OptiPlex-793._ipp._tcp.local/cups
network dnssd://Canon%20MP280%20series%20%40%20timedan-OptiPlex-794._ipp._tcp.local/cups
network dnssd://Canon%20MP280%20series%20%40%20timedan-OptiPlex-797._ipp._tcp.local/cups
network dnssd://Canon%20MP280%20series%20%40%20timedan-OptiPlex-798._ipp._tcp.local/cups
network dnssd://Canon%20MP280%20series%20%40%20timedan-OptiPlex-811._ipp._tcp.local/cups
network dnssd://Canon%20MX320%20series%20%40%20timedan-OptiPlex-808._ipp._tcp.local/cups
network dnssd://Canon%20iP2700%20series%20%40%20timedan-OptiPlex-807._ipp._tcp.local/cups
network dnssd://EPSON%20Epson%20Stylus%20Office%20TX510FN%20%40%20timedan-OptiPlex-790._ipp._tcp.local/cups
network dnssd://EPSON%20L210%20Series%20%40%20pegadaian-OptiPlex-780._ipp._tcp.local/cups
network dnssd://EPSON%20L210%20Series%20%40%20timedan-OptiPlex-800._ipp._tcp.local/cups
network dnssd://EPSON%20LQ-2190%20%40%20timedan-OptiPlex-803._ipp._tcp.local/cups
network dnssd://EPSON%20LQ-2190%20%40%20timedan-OptiPlex-809._ipp._tcp.local/cups
network dnssd://Generic%20text-only%20%40%20pegadaian-OptiPlex-780._ipp._tcp.local/cups
network dnssd://Hewlett-Packard%20HP%20LaserJet%20Professional%20P11%20%40%20pegadaian-OptiPl._ipp._tcp.local/cups

9. /usr/lib/cups/backend/parallel

no result

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2014-12-17:

#39

Please run the following command

/usr/lib/cups/backend/parallel

and post its answer here. Especially in the case of not getting any answer, check /var/log/syslog whether new lines containing "audit" or lines with error messages appear. Please post these lines here.

Try also

sudo /usr/lib/cups/backend/parallel

and do the same as above.

Now try following the instructions of the section "AppArmor Protection of the printing system" on https://wiki.ubuntu.com/DebuggingPrintingProblems and repeat the commands above. Do you get answers now? Are you able to print now?

Revision history for this message

ubuntuers_medan (tohar) wrote on 2014-12-24:

#40

/usr/lib/cups/backend/parallel

direct parallel:/dev/lp0 "EPSON LQ-300+" "EPSON LQ-300+ LPT #1" "MFG:EPSON;CMD:ESCPL2,PRPXL24,BDC,D4;MDL:LQ-300+;CLS:PRINTER;DES:EPSON LQ-300+;" ""

sudo /usr/lib/cups/backend/parallel
direct parallel:/dev/lp0 "EPSON LQ-300+" "EPSON LQ-300+ LPT #1" "MFG:EPSON;CMD:ESCPL2,PRPXL24,BDC,D4;MDL:LQ-300+;CLS:PRINTER;DES:EPSON LQ-300+;" ""

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2015-01-05:

#41

Please try following the instructions of the section "AppArmor Protection of the printing system" on https://wiki.ubuntu.com/DebuggingPrintingProblems and repeat the commands above. Do you get answers now? Are you able to print now?

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-03-07:

#42

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status:	Incomplete → Expired

Ubuntu
cups package

Could not printing from LPT port with Ubuntu

Bug Description

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Ubuntucups package

Could not printing from LPT port with Ubuntu

Bug Description

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Ubuntu
cups package