Comment 5 for bug 1346868

Thanks for quick response. I did follow as much of that as seemed relevant to me. Can you be more specific?

By the way, I had difficulty following the instructions to turn on the error log. The gear icon in 14.04 has no 'Printer' in its menu (and 12.04 has 'Printers', not 'Printer'). Though once I explored 12.04 and realised that the intent was to use the standard dialog in System Settings, I got past that. It's a wiki, but it's an immutable page, so someone needs to fix it.