Comment 0 for bug 1184663

Revision history for this message
Fiorenzo De Santis (fiod3s) wrote :

I have a Brother HL-2270DW laser printer and I'm having issues with print margins using the official drivers by Brother after I upgraded to Quantal and these issues still persist with Raring.

Other users reported similar problems with different printers mostly Brother:

http://ubuntuforums.org/showthread.php?p=12381534
http://askubuntu.com/questions/284441/hl-2240-brother-not-printing-at-margins/300186#300186

I have also a Brother MFC-J6510DW inkjet all-in-one printer and it works fine.

I've found out that a workaround for the Brother original driver is to print your document as .ps file and then print that file.

However using some Generic PCL drivers I can get correct margins in particular with Footmatic/ljet4 and Footmatic/ljet4d.

Following directions in Debugging Printing Problems, I've enabled "Save debugging information for troubleshooting" and I've captured a print job. However the captured file appears to be OK whereas the printed file has wrong margins (left +6 mm; top -4 mm).

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: cups 1.6.2-1ubuntu7
ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
Uname: Linux 3.8.0-22-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Mon May 27 18:19:24 2013
InstallationDate: Installed on 2013-03-16 (72 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130315)
Lpstat:
 device for BRFAX: lpd://BRW002258EF8326/BINARY_P1
 device for HL2270DW: lpd://BRW00225892D671/BINARY_P1
 device for MFCJ6510DW: lpd://BRW002258EF8326/BINARY_P1
 device for PCL_HL-2X: lpd://BRW00225892D671/BINARY_P1
 device for PCL_HL-2X__Duplex: lpd://BRW00225892D671/BINARY_P1
MachineType: ASUSTeK Computer Inc. U36SD
MarkForUpload: True
Papersize: a4
PpdFiles:
 HL2270DW: Brother HL2270DW for CUPS
 PCL_HL-2X__Duplex: Generic PCL 6/PCL XL Printer Foomatic/ljet4d
 PCL_HL-2X: Generic PCL 6/PCL XL Printer Foomatic/ljet4
 MFCJ6510DW: Brother MFC-J6510DW CUPS
 BRFAX: Brother BRMFCFAX for CUPS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic root=UUID=ec9aa77a-fa22-4668-b846-38058c29cf00 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U36SD.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U36SD
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU36SD.205:bd07/12/2011:svnASUSTeKComputerInc.:pnU36SD:pvr1.0:rvnASUSTeKComputerInc.:rnU36SD:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U36SD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.