epson tx700w printer options unavailable including duplex

[Tim Lunn]

I have an epson tx700w printer with duplex module installed, however I no longer get an option to enable two-sided printing (the option is just greyed out) when looking at printer settings.

This seems to be specific to the escpr drivers, which for some reason don't seem to have access to any of the printer specific options such as media type, two-sided printing etc..

I also tested upstream 1.2.2 escpr driver and the same issue occurs. Using the gutenprint driver appears to work correctly.

ProblemType: BugDistroRelease: Ubuntu 13.04
Package: cups 1.6.1-0ubuntu12
ProcVersionSignature: Ubuntu 3.7.0-5.13-generic 3.7.0-rc8
Uname: Linux 3.7.0-5-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.7-0ubuntu2
Architecture: amd64
CupsErrorLog:

Date: Wed Dec 19 17:40:12 2012
InstallationDate: Installed on 2012-09-23 (87 days ago)
InstallationMedia: Ubuntu GNOME Remix 12.10 "Quantal Quetzal" - Alpha amd64(20120922)
KernLog:

Lpstat:
 device for Stylus-Photo-TX700W: usb://EPSON/Stylus%20Photo%20TX700W?serial=4B5451593030353599&interface=1
 device for Stylus-Photo-TX700W-2: usb://EPSON/Stylus%20Photo%20TX700W?interface=1
MachineType: Gigabyte Technology Co., Ltd. P67A-UD3R-B3
MarkForUpload: True
Papersize: a4
PpdFiles:
 Stylus-Photo-TX700W: Epson Stylus Photo TX700W, Epson Inkjet Printer Driver (ESC/P-R) for Linux
 Stylus-Photo-TX700W-2: Epson Stylus Photo TX700W, Epson Inkjet Printer Driver (ESC/P-R) for Linux
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.7.0-5-generic root=UUID=dc987631-dd10-4695-8806-338e780920e2 ro quiet splashSourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: P67A-UD3R-B3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd07/22/2011:svnGigabyteTechnologyCo.,Ltd.:pnP67A-UD3R-B3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP67A-UD3R-B3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: P67A-UD3R-B3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Tim Lunn (darkxst)]

Just to add My laptop which is on Quantal does not have this issue.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mdavies5 (mdavies5)]

I have similar problems but most are solved if you use the Epson driver (Epson Stylus Photo TX700W - epson-inkjet-printer-escpr 1.2.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)) not the Linux driver (Epson Stylus Photo TX700W, Epson Inkjet Printer Driver (ESC/P-R) for Linux). I can use my duplexer and most options ok. The only really bad bug is that it always selects paper from the main tray not from the photo tray, even though you can select the photo tray.
I solve this by setting up 2 virtual printers. One default with the Epson drivers and one specifically for photos with correct paper size, input tray and using the Gutenberg drivers.