Activity log for bug #1032456

Date Who What changed Old value New value Message
2012-08-03 03:26:05 Paul R. bug added bug
2012-08-03 16:22:24 Launchpad Janitor cups (Ubuntu): status New Confirmed
2012-08-03 16:23:16 Chris Spencer bug added subscriber Chris Spencer
2012-08-04 21:38:19 Till Kamppeter cups (Ubuntu): importance Undecided Critical
2012-08-04 21:38:25 Till Kamppeter cups (Ubuntu): status Confirmed Triaged
2012-08-04 21:38:33 Till Kamppeter nominated for series Ubuntu Precise
2012-08-04 21:38:33 Till Kamppeter bug task added cups (Ubuntu Precise)
2012-08-04 21:38:42 Till Kamppeter cups (Ubuntu Precise): status New Triaged
2012-08-04 21:38:46 Till Kamppeter cups (Ubuntu Precise): importance Undecided Critical
2012-08-04 21:39:09 Till Kamppeter tags regression-update
2012-08-06 09:05:38 Till Kamppeter cups (Ubuntu): status Triaged In Progress
2012-08-06 11:21:55 Till Kamppeter cups (Ubuntu): status In Progress Fix Committed
2012-08-06 11:25:40 Launchpad Janitor cups (Ubuntu): status Fix Committed Fix Released
2012-08-06 11:46:24 Launchpad Janitor branch linked lp:ubuntu/cups
2012-08-06 15:19:17 Till Kamppeter cups (Ubuntu Precise): status Triaged In Progress
2012-08-06 15:19:24 Till Kamppeter cups (Ubuntu Precise): assignee Till Kamppeter (till-kamppeter)
2012-08-06 16:25:21 Till Kamppeter summary Canon i560 prints half a page after 20120801 upgrade to v1.5.3-0ubuntu2 Canon inkjets (and some other printers) print only half of the last page after 20120801 upgrade to v1.5.3-0ubuntu2
2012-08-06 16:55:41 Till Kamppeter bug added subscriber Ubuntu Stable Release Updates Team
2012-08-06 16:55:47 Till Kamppeter cups (Ubuntu Precise): milestone ubuntu-12.04.1
2012-08-06 17:03:19 Till Kamppeter attachment added cups_1.5.3-0ubuntu2_1.5.3-0ubuntu3.debdiff https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1032456/+attachment/3250341/+files/cups_1.5.3-0ubuntu2_1.5.3-0ubuntu3.debdiff
2012-08-06 17:13:44 Till Kamppeter description My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 ******* dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1 OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1 OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation library ii printer-driver-hpcups 3.12.2-1ubuntu3.1 HP Linux Printing and Imaging - CUPS Raster driver (hpcups) ii python-cups 1.9.61-0ubuntu2 Python bindings for CUPS ii python-cupshelpers 1.3.8+20120201-0ubuntu8.1 Python modules for printer configuration with CUPS ********** My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. After installing the proposed package the problem should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB->Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. ******* dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1 OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1 OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation library ii printer-driver-hpcups 3.12.2-1ubuntu3.1 HP Linux Printing and Imaging - CUPS Raster driver (hpcups) ii python-cups 1.9.61-0ubuntu2 Python bindings for CUPS ii python-cupshelpers 1.3.8+20120201-0ubuntu8.1 Python modules for printer configuration with CUPS **********
2012-08-06 17:14:56 Scott Kitterman cups (Ubuntu Precise): status In Progress Fix Committed
2012-08-06 17:14:59 Scott Kitterman bug added subscriber SRU Verification
2012-08-06 17:15:01 Scott Kitterman tags regression-update regression-update verification-needed
2012-08-06 17:46:38 Launchpad Janitor branch linked lp:ubuntu/precise-proposed/cups
2012-08-06 18:56:26 Nils Durner bug added subscriber Nils Durner
2012-08-06 19:32:08 Chris Spencer tags regression-update verification-needed verification-done
2012-08-06 19:42:28 Scott Kitterman tags verification-done regression-update verification-done
2012-08-06 20:04:46 Scott Kitterman removed subscriber Ubuntu Stable Release Updates Team
2012-08-06 20:05:13 Launchpad Janitor cups (Ubuntu Precise): status Fix Committed Fix Released
2012-08-11 13:58:56 Kaushik bug added subscriber Kaushik Kannan
2012-08-11 14:19:09 Kaushik attachment added CUPS Error Log https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1032456/+attachment/3256955/+files/error_log
2012-08-20 10:25:29 Till Kamppeter cups (Ubuntu Precise): status Fix Released In Progress
2012-08-20 10:25:36 Till Kamppeter cups (Ubuntu): status Fix Released Triaged
2012-08-20 10:31:36 Till Kamppeter description My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. After installing the proposed package the problem should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB->Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. ******* dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1 OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1 OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation library ii printer-driver-hpcups 3.12.2-1ubuntu3.1 HP Linux Printing and Imaging - CUPS Raster driver (hpcups) ii python-cups 1.9.61-0ubuntu2 Python bindings for CUPS ii python-cupshelpers 1.3.8+20120201-0ubuntu8.1 Python modules for printer configuration with CUPS ********** My Canon i560 was working fine until the update two days ago. Now it fails every single job, printing half a page and then ejecting the page when a USB reset is issued. Same printer works fine when printing through Windows in Virtualbox with USB passthrough. Summary: the USB backend "improvements" have rendered my printer useless with CUPS. Unloading the usblp module makes no difference - the USB reset is what aborts the print job. [ 224.008042] usb 3-1: reset full-speed USB device number 3 using uhci_hcd [ 224.161701] usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x108 Kubuntu 12.04 [IMPACT] Everyone with a Canon inkjet connected to USB and also users of some other printer models on USB get printouts with the last page being incomplete. This happens for every job. For everyone with a Samsung printer the problem of bug 995111 shows up again. [TESTCASE] Unfortunately, for reproducing this bug one needs the actual hardware. Connect a Canon inkjet (or other models mentioned in this bug report) to the USB and print from a completely updated Precise system. The last page of each job will come out incomplete. Connect a Samsung printer to the USB and print from a completely updated Precise system. You will get printouts with weird characters (at least from the second job on) as described in bug 995111. After installing the proposed package all these problems should disappear. [Regression Potential] Regression risk is very low. The fix is not doing the USB device reset on the printer after the job for most printers. The fix contains an exception rule for Samsung printers and Prolific Technology USB->Parallel adapters, to avoid reoccurring of bug 987485 and bug 997040. It is still possible that some printers are treated incorrectly in terms of whether they need a reset after the job or not. As most printers work both with and without reset this risk is very low. All reported problems are solved with the proposed fix. ******* dpkg -l "*cups*"|grep ii ii bluez-cups 4.98-2ubuntu7 Bluetooth printer driver for CUPS ii cups 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - server ii cups-bsd 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - BSD commands ii cups-client 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - client programs (SysV) ii cups-common 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - common files ii cups-filters 1.0.18-0ubuntu0.1 OpenPrinting CUPS Filters ii cups-ppdc 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation utilities ii ghostscript-cups 9.05~dfsg-0ubuntu4.1 interpreter for the PostScript language and for PDF - CUPS filters ii libcups2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Core library ii libcupscgi1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - CGI library ii libcupsdriver1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Driver library ii libcupsfilters1 1.0.18-0ubuntu0.1 OpenPrinting CUPS Filters - Shared library ii libcupsimage2 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - Raster image library ii libcupsmime1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - MIME library ii libcupsppdc1 1.5.3-0ubuntu2 Common UNIX Printing System(tm) - PPD manipulation library ii printer-driver-hpcups 3.12.2-1ubuntu3.1 HP Linux Printing and Imaging - CUPS Raster driver (hpcups) ii python-cups 1.9.61-0ubuntu2 Python bindings for CUPS ii python-cupshelpers 1.3.8+20120201-0ubuntu8.1 Python modules for printer configuration with CUPS **********
2012-08-20 10:31:58 Till Kamppeter tags regression-update verification-done regression-update
2012-08-20 10:41:21 Till Kamppeter bug added subscriber Ubuntu Stable Release Updates Team
2012-08-20 10:44:42 Till Kamppeter bug added subscriber André Desgualdo Pereira
2012-08-20 10:50:23 Till Kamppeter attachment added cups_1.5.3-0ubuntu3_1.5.3-0ubuntu4.debdiff https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1032456/+attachment/3268672/+files/cups_1.5.3-0ubuntu3_1.5.3-0ubuntu4.debdiff
2012-08-20 11:08:48 Till Kamppeter cups (Ubuntu): status Triaged Fix Released
2012-08-20 14:03:27 Colin Watson cups (Ubuntu Precise): status In Progress Fix Committed
2012-08-20 14:03:31 Colin Watson tags regression-update regression-update verification-needed
2012-08-20 14:04:51 Till Kamppeter bug added subscriber Dmitrijs Ledkovs
2012-08-20 20:22:11 Launchpad Janitor cups (Ubuntu Precise): status Fix Committed Fix Released
2012-08-20 20:31:24 Till Kamppeter tags regression-update verification-needed regression-update verification-done
2013-01-12 22:44:51 Launchpad Janitor branch linked lp:debian/experimental/cups
2013-01-13 23:19:12 Launchpad Janitor branch linked lp:ubuntu/cups
2013-05-14 09:27:39 sokai bug added subscriber sokai
2017-07-22 20:37:01 Donald Pellegrino bug added subscriber Donald Pellegrino