Activity log for bug #1018520

Date Who What changed Old value New value Message
2012-06-27 18:03:51 MatatTHC bug added bug
2012-06-28 12:53:41 Jamie Strandboge tags amd64 apparmor apport-bug precise amd64 apport-bug precise
2014-12-27 04:44:13 penalvch evince (Ubuntu): status New Incomplete
2014-12-31 12:50:03 penalvch affects evince (Ubuntu) cups (Ubuntu)
2014-12-31 12:50:03 penalvch cups (Ubuntu): importance Undecided Low
2015-02-07 11:06:56 MatatTHC tags amd64 apport-bug precise amd64 apport-bug apport-collected precise trusty
2015-02-07 11:06:57 MatatTHC description Evince printed pdfs shifted by about 2cm up - such that the Headline cant be read. I played around with the settings and now evince just prints entirely black pages. I switched to okular which works. Please tell me if I can provide additional information. Printer is a OfficeJet 6500. The shifting also occurs on a LaserJet. Matthias ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: evince 3.4.0-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18 Uname: Linux 3.2.0-25-generic x86_64 NonfreeKernelModules: fglrx wl ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Wed Jun 27 19:57:19 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: evince UpgradeStatus: Upgraded to precise on 2012-03-18 (101 days ago) Evince printed pdfs shifted by about 2cm up - such that the Headline cant be read. I played around with the settings and now evince just prints entirely black pages. I switched to okular which works. Please tell me if I can provide additional information. Printer is a OfficeJet 6500. The shifting also occurs on a LaserJet. Matthias ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: evince 3.4.0-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18 Uname: Linux 3.2.0-25-generic x86_64 NonfreeKernelModules: fglrx wl ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Wed Jun 27 19:57:19 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: evince UpgradeStatus: Upgraded to precise on 2012-03-18 (101 days ago) --- ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CupsErrorLog: CurrentDesktop: GNOME DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2014-02-17 (354 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) Lpstat: device for HP_LaserJet_Professional_P1102: hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000Q817NSKPR1a device for Officejet_6500_E710n-z: hp:/net/Officejet_6500_E710n-z?ip=192.168.2.114 MachineType: SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B Package: cups 1.7.2-0ubuntu1.2 PackageArchitecture: amd64 Papersize: a4 PpdFiles: Officejet_6500_E710n-z: HP Officejet 6500 e710n-z, hpcups 3.14.3 HP_LaserJet_Professional_P1102: HP LaserJet Professional p1102, hpcups 3.14.3, requires proprietary plugin ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=5cab2c2e-5e53-41fe-ba4d-04e5bf4539e9 ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=5cab2c2e-5e53-41fe-ba4d-04e5bf4539e9 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13 Tags: trusty Uname: Linux 3.13.0-45-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-05-04 (278 days ago) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/06/2012 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 15FD dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 700Z3A/700Z4A/700Z5A/700Z5B dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr15FD:bd11/06/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn700Z3A/700Z4A/700Z5A/700Z5B:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn700Z3A/700Z4A/700Z5A/700Z5B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 700Z3A/700Z4A/700Z5A/700Z5B dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
2015-02-07 11:06:59 MatatTHC attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314168/+files/BootDmesg.txt
2015-02-07 11:07:01 MatatTHC attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314169/+files/CurrentDmesg.txt
2015-02-07 11:07:02 MatatTHC attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314170/+files/Dependencies.txt
2015-02-07 11:07:04 MatatTHC attachment added KernLog.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314171/+files/KernLog.txt
2015-02-07 11:07:05 MatatTHC attachment added Locale.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314172/+files/Locale.txt
2015-02-07 11:07:07 MatatTHC attachment added Lspci.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314173/+files/Lspci.txt
2015-02-07 11:07:09 MatatTHC attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314174/+files/Lsusb.txt
2015-02-07 11:07:11 MatatTHC attachment added PrintingPackages.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314175/+files/PrintingPackages.txt
2015-02-07 11:07:13 MatatTHC attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314176/+files/ProcCpuinfo.txt
2015-02-07 11:07:15 MatatTHC attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314177/+files/ProcEnviron.txt
2015-02-07 11:07:17 MatatTHC attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314178/+files/ProcInterrupts.txt
2015-02-07 11:07:19 MatatTHC attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314179/+files/ProcModules.txt
2015-02-07 11:07:22 MatatTHC attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314180/+files/UdevDb.txt
2015-02-07 11:07:24 MatatTHC attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1018520/+attachment/4314181/+files/UdevLog.txt
2015-02-07 11:11:26 MatatTHC attachment added hp-info-i https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1018520/+attachment/4314190/+files/hp-info-i
2015-02-07 11:13:45 MatatTHC attachment added lpinfo-v https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1018520/+attachment/4314191/+files/lpinfo-v
2015-02-07 12:49:17 penalvch description Evince printed pdfs shifted by about 2cm up - such that the Headline cant be read. I played around with the settings and now evince just prints entirely black pages. I switched to okular which works. Please tell me if I can provide additional information. Printer is a OfficeJet 6500. The shifting also occurs on a LaserJet. Matthias ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: evince 3.4.0-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18 Uname: Linux 3.2.0-25-generic x86_64 NonfreeKernelModules: fglrx wl ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Wed Jun 27 19:57:19 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: evince UpgradeStatus: Upgraded to precise on 2012-03-18 (101 days ago) --- ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CupsErrorLog: CurrentDesktop: GNOME DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2014-02-17 (354 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) Lpstat: device for HP_LaserJet_Professional_P1102: hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000Q817NSKPR1a device for Officejet_6500_E710n-z: hp:/net/Officejet_6500_E710n-z?ip=192.168.2.114 MachineType: SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B Package: cups 1.7.2-0ubuntu1.2 PackageArchitecture: amd64 Papersize: a4 PpdFiles: Officejet_6500_E710n-z: HP Officejet 6500 e710n-z, hpcups 3.14.3 HP_LaserJet_Professional_P1102: HP LaserJet Professional p1102, hpcups 3.14.3, requires proprietary plugin ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=5cab2c2e-5e53-41fe-ba4d-04e5bf4539e9 ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=5cab2c2e-5e53-41fe-ba4d-04e5bf4539e9 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13 Tags: trusty Uname: Linux 3.13.0-45-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-05-04 (278 days ago) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/06/2012 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 15FD dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 700Z3A/700Z4A/700Z5A/700Z5B dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr15FD:bd11/06/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn700Z3A/700Z4A/700Z5A/700Z5B:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn700Z3A/700Z4A/700Z5A/700Z5B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 700Z3A/700Z4A/700Z5A/700Z5B dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. Evince prints PDFs to my HP OfficeJet 6500 shifted up by about 2cm, such that the Headline cant be read. The shifting also occurs on a HP LaserJet Pro P1102. WORKAROUND: I used okular. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: evince 3.4.0-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18 Uname: Linux 3.2.0-25-generic x86_64 NonfreeKernelModules: fglrx wl ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Wed Jun 27 19:57:19 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcEnviron:  TERM=xterm  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash SourcePackage: evince UpgradeStatus: Upgraded to precise on 2012-03-18 (101 days ago) --- ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CupsErrorLog: CurrentDesktop: GNOME DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2014-02-17 (354 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) Lpstat:  device for HP_LaserJet_Professional_P1102: hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000Q817NSKPR1a  device for Officejet_6500_E710n-z: hp:/net/Officejet_6500_E710n-z?ip=192.168.2.114 MachineType: SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B Package: cups 1.7.2-0ubuntu1.2 PackageArchitecture: amd64 Papersize: a4 PpdFiles:  Officejet_6500_E710n-z: HP Officejet 6500 e710n-z, hpcups 3.14.3  HP_LaserJet_Professional_P1102: HP LaserJet Professional p1102, hpcups 3.14.3, requires proprietary plugin ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=5cab2c2e-5e53-41fe-ba4d-04e5bf4539e9 ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=5cab2c2e-5e53-41fe-ba4d-04e5bf4539e9 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13 Tags: trusty Uname: Linux 3.13.0-45-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-05-04 (278 days ago) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/06/2012 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 15FD dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 700Z3A/700Z4A/700Z5A/700Z5B dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr15FD:bd11/06/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn700Z3A/700Z4A/700Z5A/700Z5B:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn700Z3A/700Z4A/700Z5A/700Z5B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 700Z3A/700Z4A/700Z5A/700Z5B dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
2015-04-09 04:17:20 Launchpad Janitor cups (Ubuntu): status Incomplete Expired