Print fails to print intermittently

Bug #1003422 reported by André Desgualdo Pereira
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

After a fresh Ubuntu 12.04 install, the Samsung Laser Monochromatic Printer (ML-1860) fails to print intermittently: sometimes it prints and sometimes it says that it is printed but it is actually not.

If I ask to print 6 copies, it prints around 2 copies (if so).

If I unplug the USB and replug it prints at least the first job sent. The same if I turn it off and on. But if I run sudo service cups stop && sleep 1 && sudo service cups start the problem persists.

I have attached the result of "tail -f /var/log/syslog" before and after plugin the printer.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-9ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Wed May 23 10:19:40 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
Lpstat: device for ML-1860-Series: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X.
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
Papersize: letter
PpdFiles:
 Samsung-ML-1860: Samsung ML-1860 Series
 ML-1860-Series: Samsung ML-1860 Series
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=8729fead-c05d-477e-a00a-b53293a32e74 ro
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3659
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 32.23
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd12/03/2009:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr049D210000241210000020000:rvnHewlett-Packard:rn3659:rvr32.23:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 049D210000241210000020000
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
André Desgualdo Pereira (desgua) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
Revision history for this message
Anton Oryol (eagle-anton) wrote :

Absolutely the same Issue. Ubuntu 12.04 Linux electron 3.2.0-24-generic #38-Ubuntu SMP Tue May 1 16:18:50 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux. Printer is Samsung ML-2010.

Changed in cups (Ubuntu):
status: Confirmed → Fix Released
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