Can you follow the instructions on https://wiki.ubuntu.com/DebuggingPrintingProblems, especially of the sections "Reporting bugs", "CUPS error_log", and (if it is not already done with your attachment on comment #1) "Capturing print job data"? Thanks.
Can you follow the instructions on https:/ /wiki.ubuntu. com/DebuggingPr intingProblems, especially of the sections "Reporting bugs", "CUPS error_log", and (if it is not already done with your attachment on comment #1) "Capturing print job data"? Thanks.