Comment 56 for bug 2018504

Revision history for this message
Tim Duncan (ww3ib0sg-tim-8aw3u04u) wrote :

This has been happening to me about once a week the last several months. I'll be working on my laptop and notice it's getting hot on my knees and the fan is running on full. I check sensors and CPUs are at 80 C. I used to just reboot to fix but finally started checking top and it was always cups taking like 99% or sometimes even 199% CPU (assume this means all of two cores). After finding this I issue a kill to the cups PID and in just 10-15 seconds fan slows and in 30 seconds sometimes even goes off and CPU temps are back to low 40s after a minute.

I'm not sure what troubleshooting I can do to help with this but I install all updates same day I get notified so am as current as possible. I have one HP LaserJet printer on my home network but rarely print to it but it is always on.

lspci
00:00.0 Host bridge: Intel Corporation Device 4601 (rev 04)
00:02.0 VGA compatible controller: Intel Corporation Alder Lake-UP3 GT2 [Iris Xe Graphics] (rev 0c)
00:04.0 Signal processing controller: Intel Corporation Alder Lake Innovation Platform Framework Processor Participant (rev 04)
00:08.0 System peripheral: Intel Corporation 12th Gen Core Processor Gaussian & Neural Accelerator (rev 04)
00:14.0 USB controller: Intel Corporation Alder Lake PCH USB 3.2 xHCI Host Controller (rev 01)
00:14.2 RAM memory: Intel Corporation Alder Lake PCH Shared SRAM (rev 01)
00:15.0 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #0 (rev 01)
00:15.1 Serial bus controller: Intel Corporation Alder Lake PCH Serial IO I2C Controller #1 (rev 01)
00:16.0 Communication controller: Intel Corporation Alder Lake PCH HECI Controller (rev 01)
00:17.0 SATA controller: Intel Corporation Alder Lake-P SATA AHCI Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation Device 51bc (rev 01)
00:1d.0 PCI bridge: Intel Corporation Alder Lake PCI Express x1 Root Port #10 (rev 01)
00:1f.0 ISA bridge: Intel Corporation Alder Lake PCH eSPI Controller (rev 01)
00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P High Definition Audio Controller (rev 01)
00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller (rev 01)
00:1f.5 Serial bus controller: Intel Corporation Alder Lake-P PCH SPI Controller (rev 01)
01:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller 980
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter