Comment 70 for bug 422858

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Steve McGrath (smcgrath23) wrote :

Adding to this issue, I just finally got through to Acer Level 2 support about this BIOS issue with the N280 CPU, and the tech completely stonewalled on me. She said that it is absolutely not a known issue, and that the CPU will run at 1.66GHz when it needs to. This is despite the fact that in Ubuntu I can clearly see the list of available CPU speeds as 800Mhz, 1.07Ghz, and 1.33Ghz. And even in the pre-installed Windows 7, I have CPU min & max speed set to 100%.

Can anyone provide any advice on dealing with Acer from here? I would like to find out the status of this issue within Acer, but I think I need some more confirmation before I can get anywhere with them. If anyone has an open ticket that has been elevated to level 3, perhaps we could share info.