Activity log for bug #1650796

Date Who What changed Old value New value Message
2016-12-17 19:40:31 Vincas Dargis bug added bug
2016-12-17 20:00:15 Brad Figg linux (Ubuntu): status New Incomplete
2016-12-18 08:41:28 Vincas Dargis tags amd64 apport-bug gstreamer-error xenial amd64 apport-bug apport-collected gstreamer-error xenial
2016-12-18 08:41:30 Vincas Dargis description Problem was discovered on Dell 6400 laptop (32-bit) after upgrading Ubuntu 14.04 to 16.40. Launching Cheese with Live! Cam Connect HD VF0750 webcam *sometimes* (randomly) gives no video, only black image. No errors are reported on GUI, console and syslog. You can start Cheese again and it might start video, but sometimes not, randomly. In case when there is no image, opening Settings and changing resolution makes video appear! Tried to downgrade libv4l-0, libv4lconvert0 to 14.04 version (1.0.1 I believe) but it did not helped. Upgrading to Linux 4.8 (from hwe package) did not helped either. On other laptop with Ubuntu 14.04 (with same 4.4 kernel from hwe package) there is no issues as such, so I assume it's bug with Cheese itself. Interestingly, on yet other laptop (Asus N551JM) with Kubuntu 16.04 Cheese does not show video on launch always (tested with many restarts of Cheese app). If I change resolution in Settings, it does start to show video thought. That computer is faster than Dell 6400 one, so I'm guessing it could be some kind race condition..? I cannot reproduce this issue with Camorama for example, it seems it always starts video successfully for this webcam. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cheese 3.18.1-2ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30 Uname: Linux 4.4.0-53-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 Date: Sat Dec 17 21:15:27 2016 InstallationDate: Installed on 2015-06-25 (541 days ago) InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1) MachineType: ASUSTeK COMPUTER INC. N551JM ProcEnviron: LANGUAGE=lt TERM=screen-256color PATH=(custom, no user) LANG=lt_LT.UTF-8 SHELL=/bin/bash RelatedPackageVersions: cheese 3.18.1-2ubuntu3 cheese-common 3.18.1-2ubuntu3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (139 days ago) dmi.bios.date: 02/13/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N551JM.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N551JM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JM.205:bd02/13/2015:svnASUSTeKCOMPUTERINC.:pnN551JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N551JM dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. Problem was discovered on Dell 6400 laptop (32-bit) after upgrading Ubuntu 14.04 to 16.40. Launching Cheese with Live! Cam Connect HD VF0750 webcam *sometimes* (randomly) gives no video, only black image. No errors are reported on GUI, console and syslog. You can start Cheese again and it might start video, but sometimes not, randomly. In case when there is no image, opening Settings and changing resolution makes video appear! Tried to downgrade libv4l-0, libv4lconvert0 to 14.04 version (1.0.1 I believe) but it did not helped. Upgrading to Linux 4.8 (from hwe package) did not helped either. On other laptop with Ubuntu 14.04 (with same 4.4 kernel from hwe package) there is no issues as such, so I assume it's bug with Cheese itself. Interestingly, on yet other laptop (Asus N551JM) with Kubuntu 16.04 Cheese does not show video on launch always (tested with many restarts of Cheese app). If I change resolution in Settings, it does start to show video thought. That computer is faster than Dell 6400 one, so I'm guessing it could be some kind race condition..? I cannot reproduce this issue with Camorama for example, it seems it always starts video successfully for this webcam. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cheese 3.18.1-2ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30 Uname: Linux 4.4.0-53-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 Date: Sat Dec 17 21:15:27 2016 InstallationDate: Installed on 2015-06-25 (541 days ago) InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1) MachineType: ASUSTeK COMPUTER INC. N551JM ProcEnviron: LANGUAGE=lt TERM=screen-256color PATH=(custom, no user) LANG=lt_LT.UTF-8 SHELL=/bin/bash RelatedPackageVersions: cheese 3.18.1-2ubuntu3 cheese-common 3.18.1-2ubuntu3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (139 days ago) dmi.bios.date: 02/13/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N551JM.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N551JM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JM.205:bd02/13/2015:svnASUSTeKCOMPUTERINC.:pnN551JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N551JM dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.1-0ubuntu2.4 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: petras 2060 F.... pulseaudio /dev/snd/controlC0: petras 2060 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2011-11-23 (1851 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MachineType: Dell Inc. MM061 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-30-generic root=UUID=b57d1858-e7f3-42a3-a7ef-5e7ab8dd5ae4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-30.32~16.04.1-generic 4.8.6 RelatedPackageVersions: linux-restricted-modules-4.8.0-30-generic N/A linux-backports-modules-4.8.0-30-generic N/A linux-firmware 1.157.6 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: xenial Uname: Linux 4.8.0-30-generic i686 UpgradeStatus: Upgraded to xenial on 2016-11-19 (28 days ago) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare uucp _MarkForUpload: True dmi.bios.date: 06/09/2006 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0KD882 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA06:bd06/09/2006:svnDellInc.:pnMM061:pvr:rvnDellInc.:rn0KD882:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: MM061 dmi.sys.vendor: Dell Inc.
2016-12-18 08:41:31 Vincas Dargis attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793140/+files/AlsaInfo.txt
2016-12-18 08:41:33 Vincas Dargis attachment added CRDA.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793141/+files/CRDA.txt
2016-12-18 08:41:35 Vincas Dargis attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793142/+files/CurrentDmesg.txt
2016-12-18 08:41:37 Vincas Dargis attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793143/+files/IwConfig.txt
2016-12-18 08:41:39 Vincas Dargis attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793144/+files/JournalErrors.txt
2016-12-18 08:41:41 Vincas Dargis attachment added Lspci.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793145/+files/Lspci.txt
2016-12-18 08:41:42 Vincas Dargis attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793146/+files/Lsusb.txt
2016-12-18 08:41:44 Vincas Dargis attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793147/+files/ProcCpuinfo.txt
2016-12-18 08:41:45 Vincas Dargis attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793148/+files/ProcEnviron.txt
2016-12-18 08:41:47 Vincas Dargis attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793149/+files/ProcInterrupts.txt
2016-12-18 08:41:48 Vincas Dargis attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793150/+files/ProcModules.txt
2016-12-18 08:41:50 Vincas Dargis attachment added PulseList.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793151/+files/PulseList.txt
2016-12-18 08:41:52 Vincas Dargis attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793152/+files/UdevDb.txt
2016-12-18 08:41:55 Vincas Dargis attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1650796/+attachment/4793153/+files/WifiSyslog.txt
2016-12-19 18:21:44 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2016-12-20 17:01:16 penalvch tags amd64 apport-bug apport-collected gstreamer-error xenial amd64 apport-bug apport-collected bios-outdated-a17 gstreamer-error regression-release xenial
2016-12-20 17:02:51 penalvch description Problem was discovered on Dell 6400 laptop (32-bit) after upgrading Ubuntu 14.04 to 16.40. Launching Cheese with Live! Cam Connect HD VF0750 webcam *sometimes* (randomly) gives no video, only black image. No errors are reported on GUI, console and syslog. You can start Cheese again and it might start video, but sometimes not, randomly. In case when there is no image, opening Settings and changing resolution makes video appear! Tried to downgrade libv4l-0, libv4lconvert0 to 14.04 version (1.0.1 I believe) but it did not helped. Upgrading to Linux 4.8 (from hwe package) did not helped either. On other laptop with Ubuntu 14.04 (with same 4.4 kernel from hwe package) there is no issues as such, so I assume it's bug with Cheese itself. Interestingly, on yet other laptop (Asus N551JM) with Kubuntu 16.04 Cheese does not show video on launch always (tested with many restarts of Cheese app). If I change resolution in Settings, it does start to show video thought. That computer is faster than Dell 6400 one, so I'm guessing it could be some kind race condition..? I cannot reproduce this issue with Camorama for example, it seems it always starts video successfully for this webcam. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: cheese 3.18.1-2ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30 Uname: Linux 4.4.0-53-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 Date: Sat Dec 17 21:15:27 2016 InstallationDate: Installed on 2015-06-25 (541 days ago) InstallationMedia: Kubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150219.1) MachineType: ASUSTeK COMPUTER INC. N551JM ProcEnviron: LANGUAGE=lt TERM=screen-256color PATH=(custom, no user) LANG=lt_LT.UTF-8 SHELL=/bin/bash RelatedPackageVersions: cheese 3.18.1-2ubuntu3 cheese-common 3.18.1-2ubuntu3 SourcePackage: linux UpgradeStatus: Upgraded to xenial on 2016-07-30 (139 days ago) dmi.bios.date: 02/13/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: N551JM.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: N551JM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JM.205:bd02/13/2015:svnASUSTeKCOMPUTERINC.:pnN551JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: N551JM dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.1-0ubuntu2.4 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: petras 2060 F.... pulseaudio /dev/snd/controlC0: petras 2060 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2011-11-23 (1851 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MachineType: Dell Inc. MM061 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-30-generic root=UUID=b57d1858-e7f3-42a3-a7ef-5e7ab8dd5ae4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-30.32~16.04.1-generic 4.8.6 RelatedPackageVersions: linux-restricted-modules-4.8.0-30-generic N/A linux-backports-modules-4.8.0-30-generic N/A linux-firmware 1.157.6 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: xenial Uname: Linux 4.8.0-30-generic i686 UpgradeStatus: Upgraded to xenial on 2016-11-19 (28 days ago) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare uucp _MarkForUpload: True dmi.bios.date: 06/09/2006 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0KD882 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA06:bd06/09/2006:svnDellInc.:pnMM061:pvr:rvnDellInc.:rn0KD882:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: MM061 dmi.sys.vendor: Dell Inc. After upgrading my Inspiron 6400 laptop (32-bit) from 14.04 to 16.04, launching Cheese with Live! Cam Connect HD VF0750 webcam *sometimes* (randomly) gives no video, only black image. No errors are reported on GUI, console, or syslog. You can start Cheese again and it might start video, but sometimes not, randomly. In case when there is no image, opening Settings and changing resolution makes video appear! Tried to downgrade libv4l-0, libv4lconvert0 to 14.04 version (1.0.1 I believe) but it did not helped. Upgrading to Linux 4.8 (from hwe package) did not helped either. On other laptop with Ubuntu 14.04 (with same 4.4 kernel from hwe package) there is no issues as such, so I assume it's bug with Cheese itself. Interestingly, on yet other laptop (Asus N551JM) with Kubuntu 16.04 Cheese does not show video on launch always (tested with many restarts of Cheese app). If I change resolution in Settings, it does start to show video thought. That computer is faster than Dell 6400 one, so I'm guessing it could be some kind race condition..? I cannot reproduce this issue with Camorama for example, it seems it always starts video successfully for this webcam. --- ApportVersion: 2.20.1-0ubuntu2.4 Architecture: i386 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: petras 2060 F.... pulseaudio  /dev/snd/controlC0: petras 2060 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 InstallationDate: Installed on 2011-11-23 (1851 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MachineType: Dell Inc. MM061 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-30-generic root=UUID=b57d1858-e7f3-42a3-a7ef-5e7ab8dd5ae4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-30.32~16.04.1-generic 4.8.6 RelatedPackageVersions:  linux-restricted-modules-4.8.0-30-generic N/A  linux-backports-modules-4.8.0-30-generic N/A  linux-firmware 1.157.6 RfKill:  0: phy0: Wireless LAN   Soft blocked: no   Hard blocked: no Tags: xenial Uname: Linux 4.8.0-30-generic i686 UpgradeStatus: Upgraded to xenial on 2016-11-19 (28 days ago) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare uucp _MarkForUpload: True dmi.bios.date: 06/09/2006 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0KD882 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA06:bd06/09/2006:svnDellInc.:pnMM061:pvr:rvnDellInc.:rn0KD882:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: MM061 dmi.sys.vendor: Dell Inc.
2016-12-20 17:03:26 penalvch attachment removed lsusb.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1650796/+attachment/4792907/+files/lsusb.txt
2016-12-20 17:03:27 penalvch attachment removed lspci.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1650796/+attachment/4792906/+files/lspci.txt
2016-12-20 17:03:28 penalvch attachment removed JournalErrors.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1650796/+attachment/4792904/+files/JournalErrors.txt
2016-12-20 17:03:29 penalvch attachment removed Dependencies.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1650796/+attachment/4792903/+files/Dependencies.txt
2016-12-20 17:03:30 penalvch attachment removed CheeseDebug.txt.gz https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1650796/+attachment/4792902/+files/CheeseDebug.txt.gz
2016-12-20 17:03:31 penalvch attachment removed ProcCpuinfo.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1650796/+attachment/4792905/+files/ProcCpuinfo.txt
2016-12-20 17:04:44 penalvch affects linux (Ubuntu) cheese (Ubuntu)
2016-12-24 23:59:38 penalvch cheese (Ubuntu): status Incomplete Triaged