Comment 29 for bug 109064

Revision history for this message
Matt Zimmerman (mdz) wrote : Re: [Bug 109064] Re: Boot-up option 'Start or install Ubuntu' scares new users

On Mon, Sep 03, 2007 at 07:34:18AM -0000, Matthew Paul Thomas wrote:
> If I did originally recommend that text, I apologize, and offer it as an
> example of the importance of usability testing.
>
> I agree with trying "Start Ubuntu" instead. That has the possible
> problems that (1) it may lead people who fear installation to choose
> "Start Ubuntu in safe graphics mode" instead (because they read it as a
> "safe mode" that is also graphical), and (2) it may lead people who
> already want installation to choose "Install with driver update CD"
> instead.
>
> My next choice would be "Test-drive Ubuntu", which would likely
> eliminate problem #1, but worsen problem #2. An alternative method of
> reducing problem #1 would be to rename "safe graphics mode" to "basic
> graphics mode".

I think we may be able to eliminate safe graphics mode as a top-level option
thanks to Bryce's work on bullet-proof X, but I'm not sure.

#2 is the worst of the lot, though, I think. There are many Linux live CDs
out there which cannot be used to install, and so it's important that the
user realize that is the proper choice if they want to install it.

I'm thinking about something like:

Start Ubuntu
Load driver update CD

and wondering whether we should add some text after the first option to
remind the user that installation is available.

--
 - mdz