lubuntu mantic install; full disk encryption no internet no swap BIOS

Bug #2037382 reported by Chris Guiver
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
calamares (Ubuntu)
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Bug Description

Full disk install on dc7700 (legacy BIOS box)

I've suffered a few install failures of late, but have pretty much ignored them due to unusual install issues (flaky internet), unusual options etc.. but this should have easily worked

Error on screen at "Installation Failed" is

---
Command <i>calamares-logs-helper /tmp/calamares-root-vty5dntn</i> finished with exit code 1.
Output:
+ root=/tmp/calamares-root-vty5dntn
+ install_dir=/tmp/calamares-root-vty5dntn/var/log/installer
+ [ -d /tmp/calamares-root-vty5dntn/var/log/installer ]
+ mkdir -p /tmp/calamares-root-vty5dntn/var/log/installer
+ cp /root/.cache/calamares/session.log /tmp/calamares-root-vty5dntn/var/log/installer/debug
cp: cannot stat '/root/.cache/calamares/session.log': No such file or directory
---

Maybe related is https://bugs.launchpad.net/ubuntu/+source/calamares/+bug/2036699
(On that one I blamed flaky internet I have on occasion; but this install was made with the room router OFF, ie. offline install so internet is off).

When the machine was booted; the router was on. I went to other room to check what install I was doing; realized it was no-internet so returned here & turned it off; so there was internet during boot, but internet was done PRIOR to starting the installer; pop-up of no internet appeared on screen before I clicked 'INSTALL'.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: calamares 3.3.0-alpha2-0ubuntu5
ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0
Uname: Linux 6.5.0-5-generic x86_64
.etc.calamares.modules.after_bootloader_context.conf:
 ---
 dontChroot: false
 timeout: 120
 firmwareType:
     "*": "-rm ${ROOT}/home/${USER}/Desktop/lubuntu-calamares.desktop"
.etc.calamares.modules.finished.conf:
 ---
 restartNowMode: user-checked
 restartNowCommand: "systemctl -i reboot"
.etc.calamares.modules.fstab.conf:
 crypttabOptions: luks,keyscript=/bin/cat
 efiMountOptions: umask=0077
.etc.calamares.modules.shellprocess_logs.conf:
 ---
 dontChroot: true
 timeout: 30
 script:
     - calamares-logs-helper ${ROOT}
.etc.calamares.modules.unpackfs.conf:
 ---
 unpack:
     - source: "/cdrom/casper/filesystem.squashfs"
         sourcefs: "squashfs"
         destination: ""
ApportVersion: 2.27.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.482
CurrentDesktop: LXQt
Date: Tue Sep 26 18:06:58 2023
LiveMediaBuild: Lubuntu 23.10 "Mantic Minotaur" - Beta amd64 (20230925)
RelatedPackageVersions:
 calamares-settings-ubuntu-common 1:23.10.3
 calamares-settings-lubuntu 1:23.10.3
 xfsprogs 6.3.0-1ubuntu1
 btrfs-progs 6.3.2-1
SourcePackage: calamares
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Chris Guiver (guiverc) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

The install actually worked; however /var/log/installer/ directory is empty (installer crashed before it completed due to error in bug report)...

I'm marked it as FAILURE as we've had a number of these of late, and this is a full disk install on our checklist.

This issue could just be written about on discourse (given it booted & as far as I can see, only metadata appears to be missing.. it passes other quick checks)

I wonder if this is caused by INTERNET being available on BOOT, but this error occurs when internet is dropped before or during install (last few installs will fit that)... To rule this out I need to do a simple full disk install with internet OFF/disabled before boot.

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
https://iso.qa.ubuntu.com/qatracker/reports/bugs/2037382

tags: added: iso-testing
Revision history for this message
Chris Guiver (guiverc) wrote :

The next install (same box) installed without issue.

hp dc7700 (c2d-e6320, 8gb amd/ati rv610/radeon hd2400 pro/xt)
testcase: full disk, no-encryption, BIOS, no-internet, swap

So differences are ENCRYPTION.. and no-internet at any time during that install... (bug report was internet at boot, prior issues was what I described as 'flaky' internet..)

Also different, on the working install I selected MENU ENTRY of "INSTALL LUBUNTU 23.10"..

On the failure I selected MENU ENTRY OF INSTALL LUBUNTU (no release).

Does the problem only occur when INSTALL System/Lubuntu is selected? (not desktop icon OR install.RELEASE option!!??). Our release notes encourage users to use desktop icon.

Revision history for this message
Chris Guiver (guiverc) wrote :

I just did a couple of install test on VM

Both menu items of today's mantic daily - http://iso.qa.ubuntu.com/qatracker/milestones/446/builds/287466/testcases/1701/results/

The "Install Lubuntu 23.10" worked perfectly

The "Install System" ended with this issue..

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