Brasero doesn't ask for a blank disc

Bug #814849 reported by Roberto González Correa
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
brasero (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

When I select the Disc copy option, Brasero apparently makes the copy of the original disc, but then it just ejects the original and closes without asking for a blank disc. I tried to finish the process by inserting a blank disc, waiting for a while and finally opening brasero again, but it "doesnt remember" that the process is unfinished.
It's suposed that Brasero would open a dialog box asking for a blank disc.

I'm using Ubuntu 11.04 (64 bits), and Brasero 2.32.1
I have looked for a solution in the Ubuntu forums, but I have found nothing similar.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: brasero 2.32.1-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Fri Jul 22 18:00:33 2011
ExecutablePath: /usr/bin/brasero
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=es_ES:en
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: brasero
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Roberto González Correa (rob-e-gonzlez) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thanks for your report, could you get a brasero log? please run brasero as: brasero --debug --brasero-media-debug &> brasero-debug.txt ; perform the operation to reproduce the bug and attach that resulting log file to the report, thanks.

Changed in brasero (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Roberto González Correa (rob-e-gonzlez) wrote : Re: [Bug 814849] Re: Brasero doesn't ask for a blank disc

Dear Pedro:

I will do it exactly as you say. Sorry for the dely of my reply.

P.S.: do you speak spanish? If you do, we can write each other in
spanish... maybe it's easier for us this way.

El 25 de julio de 2011 14:52, Pedro Villavicencio <email address hidden>escribió:

> Thanks for your report, could you get a brasero log? please run brasero
> as: brasero --debug --brasero-media-debug &> brasero-debug.txt ; perform
> the operation to reproduce the bug and attach that resulting log file to
> the report, thanks.
>
> ** Changed in: brasero (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: brasero (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/814849
>
> Title:
> Brasero doesn't ask for a blank disc
>
> Status in “brasero” package in Ubuntu:
> Incomplete
>
> Bug description:
> When I select the Disc copy option, Brasero apparently makes the copy of
> the original disc, but then it just ejects the original and closes without
> asking for a blank disc. I tried to finish the process by inserting a blank
> disc, waiting for a while and finally opening brasero again, but it "doesnt
> remember" that the process is unfinished.
> It's suposed that Brasero would open a dialog box asking for a blank disc.
>
> I'm using Ubuntu 11.04 (64 bits), and Brasero 2.32.1
> I have looked for a solution in the Ubuntu forums, but I have found
> nothing similar.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: brasero 2.32.1-0ubuntu2
> ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
> Uname: Linux 2.6.38-10-generic x86_64
> NonfreeKernelModules: nvidia
> Architecture: amd64
> Date: Fri Jul 22 18:00:33 2011
> ExecutablePath: /usr/bin/brasero
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
> (20110427.1)
> ProcEnviron:
> LANGUAGE=es_ES:en
> LANG=es_ES.UTF-8
> SHELL=/bin/bash
> SourcePackage: brasero
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/814849/+subscriptions
>

Revision history for this message
Roberto González Correa (rob-e-gonzlez) wrote :

Pedro:

I performed the action twice, creating 2 files. The first time, I put the
disc on the tray after calling Brasero. The second, I put the disc on the
tray before. I don't know if this makes any difference, but when I compared
both files they didn't look very similar.

I attach both files in this e-mail.

Regards.

El 30 de julio de 2011 01:47, Roberto González
<email address hidden>escribió:

> Dear Pedro:
>
> I will do it exactly as you say. Sorry for the dely of my reply.
>
> P.S.: do you speak spanish? If you do, we can write each other in
> spanish... maybe it's easier for us this way.
>
> El 25 de julio de 2011 14:52, Pedro Villavicencio <email address hidden>escribió:
>
> Thanks for your report, could you get a brasero log? please run brasero
>> as: brasero --debug --brasero-media-debug &> brasero-debug.txt ; perform
>> the operation to reproduce the bug and attach that resulting log file to
>> the report, thanks.
>>
>> ** Changed in: brasero (Ubuntu)
>> Importance: Undecided => Low
>>
>> ** Changed in: brasero (Ubuntu)
>> Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/814849
>>
>> Title:
>> Brasero doesn't ask for a blank disc
>>
>> Status in “brasero” package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> When I select the Disc copy option, Brasero apparently makes the copy of
>> the original disc, but then it just ejects the original and closes without
>> asking for a blank disc. I tried to finish the process by inserting a blank
>> disc, waiting for a while and finally opening brasero again, but it "doesnt
>> remember" that the process is unfinished.
>> It's suposed that Brasero would open a dialog box asking for a blank
>> disc.
>>
>> I'm using Ubuntu 11.04 (64 bits), and Brasero 2.32.1
>> I have looked for a solution in the Ubuntu forums, but I have found
>> nothing similar.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 11.04
>> Package: brasero 2.32.1-0ubuntu2
>> ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
>> Uname: Linux 2.6.38-10-generic x86_64
>> NonfreeKernelModules: nvidia
>> Architecture: amd64
>> Date: Fri Jul 22 18:00:33 2011
>> ExecutablePath: /usr/bin/brasero
>> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
>> (20110427.1)
>> ProcEnviron:
>> LANGUAGE=es_ES:en
>> LANG=es_ES.UTF-8
>> SHELL=/bin/bash
>> SourcePackage: brasero
>> UpgradeStatus: No upgrade log present (probably fresh install)
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/814849/+subscriptions
>>
>
>

Revision history for this message
Roberto González Correa (rob-e-gonzlez) wrote :

P.S.: I'm sorry... I forgot a little detail: both times, when the creation
of the Brasero log was finished, I got the following message from the
terminal (in Spanish):

Violación de segmento.

I think this can be translated to English as 'segment violation'.

 I hope this helps.

El 30 de julio de 2011 13:51, Roberto González
<email address hidden>escribió:

> Pedro:
>
> I performed the action twice, creating 2 files. The first time, I put the
> disc on the tray after calling Brasero. The second, I put the disc on the
> tray before. I don't know if this makes any difference, but when I compared
> both files they didn't look very similar.
>
> I attach both files in this e-mail.
>
> Regards.
>
> El 30 de julio de 2011 01:47, Roberto González <email address hidden>escribió:
>
> Dear Pedro:
>>
>> I will do it exactly as you say. Sorry for the dely of my reply.
>>
>> P.S.: do you speak spanish? If you do, we can write each other in
>> spanish... maybe it's easier for us this way.
>>
>> El 25 de julio de 2011 14:52, Pedro Villavicencio <email address hidden>escribió:
>>
>> Thanks for your report, could you get a brasero log? please run brasero
>>> as: brasero --debug --brasero-media-debug &> brasero-debug.txt ; perform
>>> the operation to reproduce the bug and attach that resulting log file to
>>> the report, thanks.
>>>
>>> ** Changed in: brasero (Ubuntu)
>>> Importance: Undecided => Low
>>>
>>> ** Changed in: brasero (Ubuntu)
>>> Status: New => Incomplete
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/814849
>>>
>>> Title:
>>> Brasero doesn't ask for a blank disc
>>>
>>> Status in “brasero” package in Ubuntu:
>>> Incomplete
>>>
>>> Bug description:
>>> When I select the Disc copy option, Brasero apparently makes the copy of
>>> the original disc, but then it just ejects the original and closes without
>>> asking for a blank disc. I tried to finish the process by inserting a blank
>>> disc, waiting for a while and finally opening brasero again, but it "doesnt
>>> remember" that the process is unfinished.
>>> It's suposed that Brasero would open a dialog box asking for a blank
>>> disc.
>>>
>>> I'm using Ubuntu 11.04 (64 bits), and Brasero 2.32.1
>>> I have looked for a solution in the Ubuntu forums, but I have found
>>> nothing similar.
>>>
>>> ProblemType: Bug
>>> DistroRelease: Ubuntu 11.04
>>> Package: brasero 2.32.1-0ubuntu2
>>> ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
>>> Uname: Linux 2.6.38-10-generic x86_64
>>> NonfreeKernelModules: nvidia
>>> Architecture: amd64
>>> Date: Fri Jul 22 18:00:33 2011
>>> ExecutablePath: /usr/bin/brasero
>>> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
>>> (20110427.1)
>>> ProcEnviron:
>>> LANGUAGE=es_ES:en
>>> LANG=es_ES.UTF-8
>>> SHELL=/bin/bash
>>> SourcePackage: brasero
>>> UpgradeStatus: No upgrade log present (probably fresh install)
>>>
>>> To manage notifications about this bug go to:
>>>
>>> https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/814849/+subscriptions
>>>
>>
>>
>

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Could you please report that crash with apport? thanks.

Revision history for this message
Roberto González Correa (rob-e-gonzlez) wrote :

Done: I reported it with Apport. The only problem is that I followed all the
instructions that the application gave me, and when I was required to
complete the form in launchpad, I created a duplicate of Bug 814849 (Bug
820711
). I leave you the new link here:

https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/820711

I post a link to 814849 in the new bug-report.

Sorry.

El 2 de agosto de 2011 11:11, Pedro Villavicencio <email address hidden>escribió:

> Could you please report that crash with apport? thanks.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/814849
>
> Title:
> Brasero doesn't ask for a blank disc
>
> Status in “brasero” package in Ubuntu:
> Incomplete
>
> Bug description:
> When I select the Disc copy option, Brasero apparently makes the copy of
> the original disc, but then it just ejects the original and closes without
> asking for a blank disc. I tried to finish the process by inserting a blank
> disc, waiting for a while and finally opening brasero again, but it "doesnt
> remember" that the process is unfinished.
> It's suposed that Brasero would open a dialog box asking for a blank disc.
>
> I'm using Ubuntu 11.04 (64 bits), and Brasero 2.32.1
> I have looked for a solution in the Ubuntu forums, but I have found
> nothing similar.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.04
> Package: brasero 2.32.1-0ubuntu2
> ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
> Uname: Linux 2.6.38-10-generic x86_64
> NonfreeKernelModules: nvidia
> Architecture: amd64
> Date: Fri Jul 22 18:00:33 2011
> ExecutablePath: /usr/bin/brasero
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64
> (20110427.1)
> ProcEnviron:
> LANGUAGE=es_ES:en
> LANG=es_ES.UTF-8
> SHELL=/bin/bash
> SourcePackage: brasero
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/814849/+subscriptions
>

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