Brasero Writing to DVD error

Bug #313635 reported by jam on 2009-01-04
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
brasero (Ubuntu)
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: nautilus

Hi dears
i am want to write 3,6gb data files to 4gb DVD using Brasero, genisoimage etc. But in all case i received the error message Directories too deep.
plz help
jam

ProblemType: Bug
Architecture: i386
Date: Sun Jan 4 09:41:06 2009
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/nautilus
Package: nautilus 1:2.22.5.1-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
Uname: Linux 2.6.24-23-generic i686

jam (mjam-list) wrote :

Hi Dears,
thanks for a quick response.
But what does it mean?
I have to submit new bug report?
regs
jam

On Sun, Jan 4, 2009 at 10:18 AM, A. Walton <email address hidden> wrote:

> ** Changed in: ubuntu
> Sourcepackagename: nautilus => None
>
> --
> Brasero Writing to DVD error
> https://bugs.launchpad.net/bugs/313635
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: New
>
> Bug description:
> Binary package hint: nautilus
>
> Hi dears
> i am want to write 3,6gb data files to 4gb DVD using Brasero, genisoimage
> etc. But in all case i received the error message Directories too deep.
> plz help
> jam
>
> ProblemType: Bug
> Architecture: i386
> Date: Sun Jan 4 09:41:06 2009
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/bin/nautilus
> Package: nautilus 1:2.22.5.1-0ubuntu1
> PackageArchitecture: i386
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=ru_RU.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.24-23-generic i686
>

--
Best wishes

Jamshid aslam
+971 50 801 20 27

goto (gotolaunchpad) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in brasero.
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

The message was just some kind of status report. But could you please describe the situation better? Does DVD writing work in general? Or does this error only occur in that special case?
Thanks.

jam (marwat-j) wrote :

Hi
Thanks for prompt reply.
Thanks for the hint you gave me.
I tried to write only one single file of 360kb to DVD with the help of
Gnomebaker. Its OK. Writing to DVD and then readable too.
I think its the problem with the depth of directory structure. I tried again
with Gnomebaker to write whole the directories i want to write to DVD and
got the error message:

genisoimage: Directories too deep for
'03-june/OldArmadDocs/oldDocs/MyWebs/jam/images/web/thumbs' (7) max is 6.
:-( write failed: Input/output error

Its the same for all DVD writing softwares in Ubuntu.
Is there any way to bypass this error?
U see that i recently changed the rout from windows vista :)
best regs
jam

On Sun, Jan 4, 2009 at 4:21 PM, goto <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make Ubuntu
> better. This bug did not have a package associated with it, which is
> important for ensuring that it gets looked at by the proper developers. You
> can learn more about finding the right package at
> https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug
> as a bug in brasero.
> For future reference you might be interested to know that a lot of
> applications have bug reporting functionality built in to them. This can be
> accessed via the Report a Problem option in the Help menu for the
> application with which you are having an issue. You can learn more about
> this feature at https://wiki.ubuntu.com/ReportingBugs.
>
> The message was just some kind of status report. But could you please
> describe the situation better? Does DVD writing work in general? Or does
> this error only occur in that special case?
> Thanks.
>
> ** Changed in: brasero (Ubuntu)
> Sourcepackagename: None => brasero
> Status: New => Incomplete
>
> --
> Brasero Writing to DVD error
> https://bugs.launchpad.net/bugs/313635
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "brasero" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> Hi dears
> i am want to write 3,6gb data files to 4gb DVD using Brasero, genisoimage
> etc. But in all case i received the error message Directories too deep.
> plz help
> jam
>
> ProblemType: Bug
> Architecture: i386
> Date: Sun Jan 4 09:41:06 2009
> DistroRelease: Ubuntu 8.04
> ExecutablePath: /usr/bin/nautilus
> Package: nautilus 1:2.22.5.1-0ubuntu1
> PackageArchitecture: i386
> ProcEnviron:
>
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=ru_RU.UTF-8
> SHELL=/bin/bash
> SourcePackage: nautilus
> Uname: Linux 2.6.24-23-generic i686
>

--
Best wishes

Jamshid aslam
+971 50 801 20 27

goto (gotolaunchpad) wrote :

I don't use brasero, but it seems, that there are simply too many folders in folders. Maybe a dev can say something on this topic.

Changed in brasero:
status: Incomplete → New
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Also, please answer these questions:
* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will greatly aid us in tracking down your problem and resolving this bug.

Changed in brasero:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
David Johnston (davedcj) wrote :

hi pedro, thanks for taking time to offer help.

this bug affects me too.
the error is very easy to reproduce.

I have an i386 arch machine with 256MB ram, 1.6GHz processor, 2x 40GB HDD
the 2nd HDD is ntfs used for data storage (no apps or o/s whether windoze or otherwise)
that drive is nearly full and has reasonably well organised files, so of course very deeply nested directories.

when I create a data project in brasero, and add some of the directories with more than 6 levels of nesting into the data project, I get a message box with this heading and detail :

Heading:
Do you really want to add "OldMail" to the selection?
Detail:
The children of this directory will have 6 parent directories. This is a violation of the ISO9660 standard which only allows 6.
Brasero can create an image of such a file hierarchy and burn it; but the media may not be readable on all operating systems.
NOTE: such a file hierarchy is known to work on linux.

The message dialogue offers buttons "add" and "dont add"

This problem arises when you choose add.
(There are other problems as well, but I will raise separate bugs for the different problems that happen)

the first time I tried to burn a project like this, the creation of the image failed.
I have less than 4gb space on /tmp
brasero seems to use /tmp for all but disc copy, and for all but disc copy, it doesnt offer a choice of location for the disc image being generated.
That may be a factor, but that isnt what the messages suggest in the app log file.

I will attach my log file and also a screen shot of the dialogue warning about more than 6 levels.

it seems that the handshake between BraseroGrowisofs and genisoimage is treating the message from the latter as fatal, despite the data project file select dialogue allowing the add.

The main messages of interest are near the end and are copied below for quick reference :

BraseroGrowisofs called brasero_job_get_fd_out
BraseroGrowisofs stdout: Executing 'genisoimage -r -input-charset utf8 -graft-points -path-list /tmp/brasero_tmp_DJHVNU -exclude-list /tmp/brasero_tmp_4HMEOU -print-size | builtin_dd of=/dev/scd0 obs=32k seek=0'
BraseroGrowisofs called brasero_job_set_dangerous
BraseroGrowisofs stderr: genisoimage: Directories too deep for '/media/disk/Data/User/Sheena/WYLIE/WYLIE/close up/sitting/looking' (7) max is 6.
BraseroGrowisofs stdout: HUP
BraseroGrowisofs stderr: HUP
BraseroGrowisofs process finished with status 5
BraseroGrowisofs called brasero_job_error

the data is being selected from the 2nd hard drive mounted as /media/disk

you should be able to reproduce the error by creating an ntfs partition, creating a nest of subdirectories to 7 levels and try either burning a dvd or at least running and tracing brasero to the point it returns from invoking genisoimage as above.

David Johnston (davedcj) wrote :

also attaching the brasero log file from an earlier session which failed with the problem being reported in this bug

note that with so much data being handled by most users, either you end up with thousands of files in low level directories, or you nest the directories to several levels to separate the different kinds of data and sometimes restores of backed up data being referred to, so it isnt hard to reach 7 levels of directory nesting.

David Johnston (davedcj) wrote :

Hi,
I downloaded version 0.8.4 from deb per info in responses to question
https://answers.launchpad.net/ubuntu/+source/brasero/+question/54903
because I also had that problem of nested directories.

That version seems to improve the handling of directories of over 7 levels - there is still a dialogue that warns about it, but the program doesnt crash as it did when trying to create and save a project, stepping around the directories with more than 6 levels.

the only drawback was that the project took 3 hrs to burn - 1 hr to generate the checksum and about 2 hrs to burn the disc after that. probably a bit more - I just left it to do its thing. I have seen this reported elsewhere -
https://bugs.launchpad.net/ubuntu/+source/cdrkit/+bug/227886

If this is to become an easy to use tool for burning discs, it has to operate with typical hardware in normal times.

Note -
this bug seems to overlap with bug
https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/304278/

The message I got about directories too deep was different for 0.8.4 and didnt give me as much trouble, but I wasnt able to try with more than 6 levels of directory, but when I got the warning message, it now let me choose cancel and then add the directory I wanted to copy to dvd to a lower level directory on the dvd tree and eventually burn the data disc.

When I get a chance, I will try burning a disc when selecting the add button (instead of the cancel) from the message warning of too many directory levels.

Sebastien Bacher (seb128) wrote :

could you try if that's still an issue? the bug should be sent to http://bugzilla.gnome.org by somebody having the issue

Charlie Kravetz (charlie-tca) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in brasero (Ubuntu):
status: Incomplete → Invalid
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