Bluetooth not connecting to last paired device (Anker headset) when enabling bluetooth
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
bluez (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I am using a Dell Lattitude E7470 laptop. I am trying to connect a Bluetooth headset (Anker).
I am seeing this issue with the latest upgrade to the Ubuntu 20.04 LTS version. I have a Bluetooth headset which is paired with the machine. Given the Bluetooth is enabled in the Ubuntu machine and I switch on my Bluetooth headset, the ubuntu machine does not automatically connect to this device anymore. It used to do it very easily with 18.04,19.04 and 19.10 ubuntu version.
I have to do a variety of steps to get it connected:
* turn off and on the headset.
* turn off and on the laptop bluetooth.
* try manully connecting to the device from the setting menu multiple times.
* Sometimes it detects and get connected automatically as it should.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sun May 10 19:42:46 2020
InstallationDate: Installed on 2019-02-21 (444 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitec
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_GB.UTF-8
SHELL=/usr/bin/zsh
SourcePackage: alsa-driver
Symptom: audio
Title: Bluetooth sound card not detected
UpgradeStatus: Upgraded to focal on 2020-04-27 (13 days ago)
dmi.bios.date: 10/08/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.22.8
dmi.board.name: 0T6HHJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Latitude
dmi.product.name: Latitude E7470
dmi.product.sku: 06DC
dmi.sys.vendor: Dell Inc.
affects: | ubuntu → alsa-driver (Ubuntu) |
affects: | pulseaudio (Ubuntu) → bluez (Ubuntu) |
summary: |
- Bluetooth not connecting to last paired device when enabling bluetooth + Bluetooth not connecting to last paired device (Anker headset) when + enabling bluetooth |
Changed in bluez (Ubuntu): | |
status: | Incomplete → New |
Thank you for your bug report. Is it not connecting to the device at the bluetooth level or is connecting but not routing the sound to the headset?