I messed around with this for ages with no luck on my Dell XPS 13 9350. It seemed to even screw up the bluetooth when I rebooted back into windows where I wasn't able to remove and re-pair my Microsoft Sculpt Comfort Mouse.
Then through freak chance I plugged in an older microsoft usb mouse (with the nano transceiver) and started using that. Not sure why but later on I retried connecting my Sculpt bluetooth mouse and boom - it worked straight away.
Was having the same trouble with bluetooth on my other laptop ASUS Zenbook 305CA but did a full reinstall (Linux Mint 18) with only the usb mouse plugged in. After install - tried to connect the bluetooth mouse and it connected first time.
I'm aware that the usb mouse thing could be a total red herring but for me it is the only thing I can think of out of everything I was trying that actually made a difference - and on 2 different laptops so I'm thinking there might be something there for other people to at least try :/
I messed around with this for ages with no luck on my Dell XPS 13 9350. It seemed to even screw up the bluetooth when I rebooted back into windows where I wasn't able to remove and re-pair my Microsoft Sculpt Comfort Mouse.
Then through freak chance I plugged in an older microsoft usb mouse (with the nano transceiver) and started using that. Not sure why but later on I retried connecting my Sculpt bluetooth mouse and boom - it worked straight away.
Was having the same trouble with bluetooth on my other laptop ASUS Zenbook 305CA but did a full reinstall (Linux Mint 18) with only the usb mouse plugged in. After install - tried to connect the bluetooth mouse and it connected first time.
I'm aware that the usb mouse thing could be a total red herring but for me it is the only thing I can think of out of everything I was trying that actually made a difference - and on 2 different laptops so I'm thinking there might be something there for other people to at least try :/