Comment 3 for bug 1854035

Thank you for taking the time to report this issue and helping to make Ubuntu better.

Bug reports are geared at finding and solving problems for future users. Your last question is more a support request. You may find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709 or https://xubuntu.org/help/