Comment 13 for bug 19353

Revision history for this message
Mark Brown (broonie) wrote :

While triage is useful work this sort of automated posting to bugs asking for information which can be trivially obtained really doesn't help the reputation of Ubuntu's bug handling - there's clearly nobody actually looking at the bug, and making users do busy work to deal with the bots is just wasting their time.

This is especially true since there never seems to be any acknowledgement from the bots generating these messages in Ubuntu that there is a bot involved. Some other projects do similar things by posting a note saying something along the lines of "We're sorry, we've got far too many bugs to handle and this seems old so we're running this script" which goes over a lot better.